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Strategic Operations Associate

hace 2 meses

Buenos Aires, Argentina Sur A tiempo completo

At Sur, we are dedicated to empowering individuals to reach their personal and professional aspirations.

This role transcends mere employment; it is a partnership that cultivates skills and opens doors to extraordinary opportunities that surpass your greatest expectations.

However, success is rooted in diligence. Being a Strategic Operations Associate is not without its challenges; it demands resilience, ingenuity, and a commitment to excellence.

If you are eager for a challenge, possess exceptional interpersonal skills, and seek to grow while advancing your career, continue reading.

As a Strategic Operations Associate, you will collaborate closely with our CEO and other senior leadership members, as well as engage with both internal and external stakeholders, to actualize the company's vision through strategic initiatives, executive assistance, project oversight, change facilitation, and communication management.

Key Responsibilities

  • Assist in overseeing the daily operations of the organization.
  • Provide administrative support to operational teams.
  • Update and maintain operational protocols and documentation.
  • Organize and coordinate meetings and appointments for the operations team.
  • Compile and process reports and forms related to operations.
  • Address customer inquiries and complaints as needed.
  • Collaborate with other departments to ensure adherence to inter-departmental protocols.
  • Assist in managing operational budgets and expenditures.
  • Support management with operational challenges and the execution of new service enhancement directives.
  • Research and devise plans for personal and professional development.
  • Impress leadership by demonstrating initiative and creativity.
  • Build and maintain relationships within our existing business network and team.
  • Drive internal and external communications, presentations, reports, and social media engagement.

Qualifications for Success

  • While we invest in your training and development, you will need to provide your own devices.
  • A suitable work-from-home environment in Latin America.
  • Internet connection: minimum of 30 Mbps.
  • Excellent command of the English language, both spoken and written.
  • Willingness to work full-time (40 hours/week) Monday to Friday from 10 am to 6 pm EST.
  • Familiarity with Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and productivity/project management tools.
  • Experience with online/remote/virtual work is preferred but not essential.
  • A positive 'can-do' attitude.

Ideal Candidate Profile

  • Demonstrated experience as an operations assistant or in a comparable administrative capacity.
  • Understanding of office management procedures and basic accounting principles.
  • Exceptional organizational and time-management skills.
  • Strong communication and interpersonal skills.
  • Attention to detail and adept problem-solving abilities.
  • Knowledge of clerical practices and procedures.
  • Basic understanding of business management and operations.
  • High school diploma; additional qualifications as an Administrative Assistant are advantageous.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Motivated by impact and driven by a desire to assist others.
  • Exhibit trustworthiness and reliability.
  • Capable of tackling complex challenges and providing innovative solutions.
  • Take pride in the quality of work and in continuous improvement.
  • Possess a strong desire to learn and develop.
  • Demonstrate high emotional and social intelligence.

Benefits

  • Base Salary + Bonus
  • Fully remote work environment
  • Unlimited vacation policy
  • Flexible work hours
  • Frequent company gatherings and social events