Customer Experience Director

hace 2 semanas


Rosario, Santa Fe, Argentina Total Wine A tiempo completo

About the Job:

Total Wine & More is seeking a highly motivated and experienced leader to join our store team as an Assistant Store Manager. In this role, you will be responsible for driving sales growth, delivering exceptional customer experiences, and developing a high-performing team.

Your Responsibilities:

  • Develop and execute strategies to drive sales growth and improve customer satisfaction
  • Lead and coach a high-performing team to achieve sales, service, and operational performance goals
  • Manage general operations and merchandising execution according to company procedures
  • Maintain store inventory, product ordering, and vendor relationships
  • Participate in the performance management process, including reviews and ongoing career development discussions

What We Offer:

  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development, industry knowledge, and wine, spirits, and beer education


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