Group Director of Customer Logistics

hace 2 semanas

Rosario, Santa Fe, Argentina Ryder System A tiempo completo
Ryder System Group Director of Customer Logistics - Freight Brokerage in Santa Fe, New Mexico

Job Description :

Summary

The Group Director of Customer Logistics is primarily responsible for integrated operations management, safety, financial and customer relations of our freight brokerage for multiple customers and locations following sector/vertical strategy.

Support the sales process by participating in new business development opportunities and working with current customers to support business changes and introduce new services.

Implement activities supporting assigned strategic objectives for the vertical and acts as the Lean Champion.

Typically manage over $100M in operating revenue for the assigned accounts taking into consideration the complexity of the business. Depending on the customer requirements, additional service offering may include transportation, packaging and/or reverse logistics, etc.

Essential Functions

  1. Support the sales process by participating in business development opportunities with new and existing customers.
  2. Forecast, plan, manage and ensure locations meet defined financial targets. Ensure mitigation plans are implemented as required.
  3. Build and maintain relationships with customers at the regional and corporate levels based on operational execution and value creation. Represent Ryder in customer meetings and presentations to drive retention and growth.
  4. Oversee the deployment of Ryder's Lean Guiding Principles and foster a culture of innovation and continuous improvement.
  5. Hire, train, guide and supervise GLMs (I&II), Directors I and DCLs to meet the requirements of the positions within the accounts.
  6. Monitor and hold operations accountable for maintaining a safety culture that meets or exceeds annual safety targets.
  7. Manage operations to ensure internal and external Key Performance Indicators (KPIs) are achieved. Ensure mitigations plans are implemented as required.

Skills and Abilities

  1. Excellent oral and written communications skills with demonstrated leadership capabilities.
  2. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, etc.).
  3. Ability to create and develop an inclusive and engaged work environment.
  4. Ability to inspire and develop others.
  5. Must be able to interact with executive level management.
  6. Ability to manage multiple accounts with different product direction.
  7. Ability to work independently and as a member of a team.
  8. Flexibility to operate and self-driven to excel in a fast-paced environment.
  9. Capable of multi-tasking, highly organized, with excellent time management skills.
  10. Detail oriented with excellent follow-up practices.
  11. Solid advanced knowledge of distribution management at a strategic level, sales and demonstrated knowledge of Profit & Loss performance required.
  12. Transportation and Carrier Management advanced knowledge strongly preferred.
  13. Knowledge of Lean principles, systems and tools, intermediate level required.
  14. Knowledge of Warehouse Management Systems (WMS), intermediate level required.
  15. Knowledge of OSHA required; DOT and Hazmat knowledge may be required based on the account(s), intermediate level required.

Qualifications

  1. Bachelor's degree required in Business, Logistics, Supply Chain or related field, or a minimum of eight years of relevant work experience required.
  2. Master's degree preferred.
  3. Minimum of fifteen (15) years experience in a logistics environment (warehouse, cross dock, transportation) required.
  4. Related experience at a Director level or higher with multiple location and/or customer account responsibility required.
  5. Must possess demonstrated experience in developing, growing, improving, and implementing integrated logistics solutions and project management skills.
  6. Strong P&L experience with forecasting and managing financial targets required.
  7. Experience leading teams in a LEAN work environment is highly preferred.
  8. Solid knowledge of distribution management at a strategic level, sales and demonstrated knowledge of Profit & Loss performance required.
  9. Transportation and Carrier Management knowledge strongly preferred.
  10. Knowledge of Lean principles, systems and tools, intermediate required.
  11. Knowledge of Warehouse Management Systems (WMS), intermediate required.
  12. Knowledge of OSHA required; DOT and Hazmat knowledge may be required based on the account(s), intermediate required.

DOT Regulated - No

Travel - up to 60%

* This individual will oversee Ryder's freight brokerage business.

Job Category: Logistics

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

200000

250000

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

#J-18808-Ljbffr

  • Group Director of Customer Logistics

    hace 1 semana

    Rosario, Santa Fe, Argentina Ryder System A tiempo completo

    Ryder System Group Director of Customer Logistics - Freight Brokerage in Santa Fe, New Mexico Job Description : Summary The Group Director of Customer Logistics is primarily responsible for integrated operations management, safety, financial and customer relations of our freight brokerage for multiple customers and locations following sector/vertical...

  • Director of Customer Insights

    hace 1 día

    Rosario, Santa Fe, Argentina Verint Systems, Inc. A tiempo completo

    About the RoleAs a Director of Customer Insights, you will play a critical role in shaping our customer experience strategy and driving business outcomes.You will work closely with cross-functional teams to develop and implement insights-driven initiatives that enhance customer satisfaction, retention, and growth.

  • Director of Customer Solutions

    hace 6 días

    Rosario, Santa Fe, Argentina Fujifilm A tiempo completo

    About the Job:We are seeking a Director of Customer Solutions to join our technical services team. As a key member of our team, you will be responsible for developing and implementing strategic plans and objectives for assigned departments in an innovative and effective manner.Key Responsibilities:Manage the daily activities of Regional Service and District...

  • Executive Director of Operations

    hace 1 día

    Rosario, Santa Fe, Argentina Apple American Group A tiempo completo

    About Us: Apple American Group is a dynamic and exciting company that offers a fun and challenging work environment. Our team is passionate about delivering exceptional customer experiences and driving business results.Job Overview: As an Apple American Group General Manager, you will be responsible for leading a high-performing team to achieve sales,...

  • Customer 360 Director

    hace 1 día

    Rosario, Santa Fe, Argentina Verint Systems, Inc. A tiempo completo

    Verint Systems, Inc.Customer 360 Director in Santa Fe, New MexicoAt Verint, we believe customer engagement is the core of every global brand.Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation.We hire innovators with passion, creativity, and drive to answer constantly shifting...

  • Director of Logistics Strategy

    hace 6 días

    Rosario, Santa Fe, Argentina Cbre A tiempo completo

    **Key Responsibilities:**Lead or support pursuits with tailored strategies to client needs, particularly around supply chain expertise, including participating in presentations, client meetings, preparing proposals, etc.Develop and publish thought leadership content, including white papers and articles on supply chain and logistics trends.Represent the...

  • Customer 360 Director

    hace 2 semanas

    Rosario, Santa Fe, Argentina Verint Systems, Inc. A tiempo completo

    Verint Systems, Inc. Customer 360 Director in Santa Fe, New MexicoAt Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly...

  • Director of Technology Services

    hace 1 día

    Rosario, Santa Fe, Argentina Public Consulting Group A tiempo completo

    **About Us**Public Consulting Group (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.We provide the full spectrum of technology consulting services to...

  • Creative Director Lead

    hace 6 días

    Rosario, Santa Fe, Argentina Eliassen Group A tiempo completo

    Role OverviewA highly skilled and experienced Senior Art Director is sought to lead our in-house design agency. As a key member of the team, you will play a pivotal role in shaping the creative output and inspiring a multidisciplinary group of designers and creatives.About UsEliassen Group is a leading strategic consulting company providing human-powered...

  • Inventory Logistics Coordinator

    hace 4 días

    Rosario, Santa Fe, Argentina Advance Auto Parts A tiempo completo

    Job Description:The Inventory Logistics Coordinator is responsible for supporting the delivery of parts to commercial customers and coordinating inventory logistics within our stores. This role requires a strong understanding of inventory management and logistics, as well as excellent communication and problem-solving skills.Main Responsibilities:Safely...

  • IBT Toluca Logistics Specialist

    hace 1 semana

    Rosario, Santa Fe, Argentina Stellantis A tiempo completo

    IBT Toluca Logistics Specialist. Manages transportation route definition and implementation of productive parts and rack/containers for Toluca operations.Works with carriers and logistics service providers to ensure timely and proper delivery, window pick up/delivery compliance, cubic loading compliance, etc. Metrics analysis and action implementation to...

  • Sr. Art Director

    hace 6 días

    Rosario, Santa Fe, Argentina Eliassen Group A tiempo completo

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ).City and state must be separated by a comma followed by a space (e.g., Houston, TX )Sr.Art Director Anywhere Type: Contract-to-HireCategory: UI/UXWorkplace Type: RemoteReference ID: JN -032025-101076Date Posted: 03/03/2025Description: 100% Remote...

  • Director of Business Expansion

    hace 1 día

    Rosario, Santa Fe, Argentina Vaco A tiempo completo

    Company Overview:Vaco is a leading provider of managed services, data & analytics, EHR, ERP, advisory, and cybersecurity solutions to healthcare organizations. Our award-winning industry experts deliver consulting, managed services, and talent solutions to providers, payers, life sciences, and technology organizations.Job Summary:The Business Development...

  • Director Of Contracts

    hace 1 día

    Rosario, Santa Fe, Argentina Ttec A tiempo completo

    TTEC Director of Contracts in Santa Fe, New MexicoBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Director of Contracts working Remote in the United States, you'll be a part of bringing humanity to business.#experienceTTEC Our employees have spoken.Our purpose, team, and company culture are amazing...

  • Director of Contracts

    hace 2 semanas

    Rosario, Santa Fe, Argentina TTEC A tiempo completo

    TTEC Director of Contracts in Santa Fe, New MexicoBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Director of Contracts working Remote in the United States, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are...

  • Director of Radiology Solutions

    hace 1 día

    Rosario, Santa Fe, Argentina Fujifilm A tiempo completo

    Job SummaryThe Regional Director, Medical Informatics, is responsible for driving business growth and revenue expansion in the medical informatics space through strategic sales and partnership initiatives.This role requires a unique blend of technical expertise, business acumen, and interpersonal skills to effectively communicate and collaborate with...

  • Director, Technology Consulting

    hace 1 día

    Rosario, Santa Fe, Argentina Public Consulting Group A tiempo completo

    Public Consulting Group Director, Technology Consulting in Santa Fe, New MexicoPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.Founded in 1986, PCG employs approximately 2,000 professionals throughout the...

  • Director of Engineering and Data Solutions

    hace 6 días

    Rosario, Santa Fe, Argentina Lincoln Financial Group A tiempo completo

    About the RoleThe Director, Engineering Chapter Lead will be responsible for designing, building, and maintaining ETL (Extract, Transform, and Load) tools and data stores as part of an Agile/Scrum development team. The ideal candidate will have experience with big data initiatives, cloud-based technologies, and programming languages such as Python.

  • Customer Success Director

    hace 6 días

    Rosario, Santa Fe, Argentina Rocket Software A tiempo completo

    **About Us**Rocket Software is a leading provider of software solutions that power the back-end systems of thousands of brands worldwide. We are passionate problem-solvers, working to make a difference for others by helping our customers solve their most complex business challenges.We believe that software is about more than just code – it's about people....

  • Director, Technology Consulting

    hace 1 semana

    Rosario, Santa Fe, Argentina Public Consulting Group A tiempo completo

    Public Consulting Group Director, Technology Consulting in Santa Fe, New Mexico Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the...