Customer Service Representative with Dutch
hace 2 días
We are seeking an experienced Dutch-speaking Customer Care Specialist to join our team at Wibit Consulting & Services (WibitCS). As a key member of our customer service team, you will be responsible for reviewing incoming invoices and payment reminders, corresponding with partners, and engaging in internal communication with colleagues and superiors.
Key Responsibilities:- Verify invoices against purchase orders, contracts, and delivery receipts to ensure accuracy and compliance with company policies and regulations.
- Accurately enter invoice details into the financial or ERP system.
- Investigate and resolve any discrepancies or issues with invoices, such as incorrect amounts or missing information.
- Maintain accurate records of all invoices processed and ensure proper documentation is filed.
- Liaise with vendors, suppliers, and internal departments to resolve invoice-related queries or disputes.
- Native or fluent in Dutch, both verbal and written.
- Residing in Bosnia and Herzegovina and able to take on a job legally without the company's support.
- A high school diploma or equivalent; an associate's or bachelor's degree in accounting, finance, or a related field is a plus.
- Prior experience in invoicing, accounting, or bookkeeping roles; familiarity with accounts payable processes.
- Strong attention to detail and accuracy in verifying invoices and identifying discrepancies.
- Excellent organizational skills to manage a high volume of invoices and ensure timely processing.
- Good written and verbal communication skills for interacting with vendors and internal teams.
- Ability to analyze and resolve invoice discrepancies effectively.
- Strong problem-solving abilities to manage any issues that arise during invoice processing.
- Knowledge of tax regulations, accounting principles, and company policies related to invoicing.
- Working schedule: shift rotation, Monday to Saturday.
- Excellent remuneration package based on experience, skills, and performance.
- Indefinite contract.
- Fully remote work from Bosnia and Herzegovina.
- A dynamic and creative team with a positive and friendly atmosphere.
- Good work environment - the employer can show off great reviews from their employees.
- Guidance and tools to reach your full potential.
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