Finance Specialist Cash Collections
hace 2 meses
About the Role
We are seeking a highly skilled and experienced Cash Collection Specialist to join our Global Finance Shared Services (GFSS) team at SAP. As a key member of our team, you will play a critical role in driving timely settlement from customers, reducing overdue invoices, and improving cash flow.
Key Responsibilities
- Manage a portfolio of 100 to 200 customers with open receivables, ensuring timely and accurate collection of payments.
- Analyze and resolve issues related to lack of payment, working closely with customers and internal stakeholders to find solutions.
- Provide exceptional customer service, responding to customer inquiries and resolving disputes in a professional and timely manner.
- Collaborate with cross-functional teams to drive process improvements and implement standardized processes and tools.
- Generate reconciliation reports in Excel files, detailing actions taken and next steps.
- Promote a culture of continuous improvement, identifying opportunities for process enhancements and supporting projects to drive business growth.
Requirements
- Advanced English language skills, with excellent written and verbal communication skills.
- University degree in Finance or a related field, with a strong background in financial collections.
- Proven experience in cash collection, with a track record of driving timely settlement and reducing overdue invoices.
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
- Excellent interpersonal and communication skills, with the ability to build strong relationships with customers and internal stakeholders.
What We Offer
As a Cash Collection Specialist at SAP, you will have the opportunity to work with a talented team of professionals, driving business growth and improving customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.
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