Cash Collections Specialist
hace 1 semana
We're seeking a skilled Cash Collections Specialist to join our team at SAP.
As a Cash Collections Specialist, you will be responsible for handling a portfolio of 100 to 200 customers with open receivables, analyzing and resolving issues due to lack of payment, and managing customer inquiries.
You will work closely with different departments within the organization to resolve disputes and inform about necessary impairments, providing timely and relevant reporting and supporting projects.
Key responsibilities include:
- Handling a portfolio of 100 to 200 customers with open receivables.
- Analysis and resolution of issues due to lack of payment.
- Managing customer inquiries (external and internal customers).
- Interaction with different departments of the organization.
- Negotiation of installment plans and debt resolution.
- Full accountability of self-portfolio.
- Generate reconciliation reports in excel files for customers, with actions taken and next steps.
- Promote continue improvement and support to projects.
Requirements include:
- Advance English language skills.
- University Degree. Finance background preferred.
- ISP / CMS / CRM expertise is a big plus.
- Proactive and social personality. Ability to work in team.
- Detail oriented, organized and solution focus.
- Collection background needed.
Join our team at SAP and be part of a collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
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