Salesforce Business Analyst

hace 1 mes


Buenos Aires, Argentina Avaya A tiempo completo
About the Opportunity

We are seeking a skilled Salesforce Business Analyst to join our Finance Sales Operations team. The ideal candidate will have a strong background in Salesforce administration and a passion for process improvement.

About the Responsibilities

  • Provide end-user support and training
  • Define user needs and work with application developers to deliver custom solutions
  • Plan, create, test, and execute new features, apps, and user requests
  • Monitor business processes and develop recommendations for improvement
  • Create project plans and lead testing cycles
  • Train end-users and create job aids and documentation
About the Requirements

Experience

  • Proven experience in Salesforce administration management
  • Proven experience in developing business processes and documenting business requirements

Skills & Competencies

  • Requirements writing
  • Flow and process diagramming
  • Problem-solving skills
  • Strong communication skills to help stakeholders understand impacts and benefits of technology
  • Experience on Salesforce core platform functionalities such as Sales Cloud and Marketing features


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