Salesforce Business Analyst
hace 1 mes
We are seeking a skilled Salesforce Business Analyst to join our Finance Sales Operations team. The ideal candidate will have a strong background in Salesforce administration and a passion for process improvement.
About the Responsibilities- Provide end-user support and training
- Define user needs and work with application developers to deliver custom solutions
- Plan, create, test, and execute new features, apps, and user requests
- Monitor business processes and develop recommendations for improvement
- Create project plans and lead testing cycles
- Train end-users and create job aids and documentation
Experience
- Proven experience in Salesforce administration management
- Proven experience in developing business processes and documenting business requirements
Skills & Competencies
- Requirements writing
- Flow and process diagramming
- Problem-solving skills
- Strong communication skills to help stakeholders understand impacts and benefits of technology
- Experience on Salesforce core platform functionalities such as Sales Cloud and Marketing features
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