Dairy Technology Specialist
hace 1 mes
Afimilk, a global leader in dairy farming technology, is seeking an experienced Dairy Technology Specialist to join their team. With cutting-edge solutions for dairy herd management, improving farm efficiency, animal welfare, and milk production quality, Afimilk sets the standard for innovation in the industry.
Job Summary: As a Dairy Technology Specialist at Afimilk, you will be responsible for the installation, maintenance, and support of advanced dairy technology systems on farms. You will work closely with farmers to ensure seamless operation of Afimilk products, troubleshoot any technical issues, and provide training on system use. The ideal candidate will possess strong technical problem-solving skills and a customer-oriented approach.
This is a hands-on position with frequent travel to farm locations, providing a unique opportunity to apply your technical expertise in a dynamic and fast-paced environment. Afimilk offers competitive salaries, professional growth opportunities, and the chance to work with state-of-the-art technology that's transforming the dairy industry.
Key Responsibilities:
- Provide remote and onsite technical support within the CZ Republic area and from time-to-time other EU locations
- The position requires extensive travel to various farm locations
- Participate in Global Support team training and seminars overseas
Requirements:
- Provide remote onsite support according to EU support manager guidelines
- Proactive monitoring of system performances (remote onsite)
- Provide technical training and information updates to Afimilk dealers' technicians
- Cooperate with dealers and Afimilk sales teams to maximize sales opportunities
- Support activity reporting in the Afimilk CRM system
- Elevate technical issues to tier 3 following the SLA defined by HQ
- Provide technical support to customers outside of North Italy when needed
- Assume full responsibility for Synergy technical support within 6 months from start of onboarding
Afimilk offers a competitive salary of approximately $85,000 - $110,000 per annum, depending on experience and qualifications. This estimate is based on national averages for similar positions in the region and takes into account factors such as cost of living and industry standards.
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