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Revenue Cycle Expert
hace 1 semana
This role involves taking charge of SAP's trade receivables, focusing on minimizing Days Sales Outstanding (DSO) and improving cash flow by ensuring timely customer settlements. The candidate will be part of a dynamic team driving business success.
Main Responsibilities:
- Collect and monitor receivables, including overdue accounts.
- Communicate effectively with customers to ensure timely invoice payments.
- Issue dunning letters to customers in a timely and accurate manner.
- Investigate and resolve billing discrepancies and external inquiries via Dispute Cases.
- Manage a select group of customers.
- Work collaboratively with internal and external stakeholders to accelerate collection efforts.
- Analyze A/R impairments and propose Sales Allowances.
- Identify and address any issues hindering the collection process and escalate to management when necessary.
- Generate and disseminate account statements to customers.
- Support the onboarding of new team members and participate in relevant projects.
- Maintain a quality-focused environment by following SAP processes and utilizing available application tools.
- Provide support for ad-hoc queries and contribute to project initiatives.
Key Requirements:
- Knowledge of accounting and collections principles.
- Excellent communication skills (verbal and written).
- Monitoring customer payment behavior.
- Ability to work under pressure.
- International environment adaptability.
- Understanding of SAP's goals and strategy.
- Partner and third-party engagement capabilities.
- Results-driven attitude and quality focus.
- Self-motivation and problem-solving skills.
- Highly organized and proactive attitude.