Payroll Transition Implementation Expert
hace 5 días
Job Purpose
Iris Software seeks a seasoned professional to drive Payroll Transition initiatives. This role requires expertise in project management, business analysis, and change management to oversee high-profile transitions of large clients' data from multiple geographies.
Key Responsibilities
- Develop and implement standards, processes, and controls for transition readiness.
- Create operational standards to ensure sustainable solutions for clients.
- Determine validation methods and tools for implementation configurations.
- Design client-facing materials for successful transition understanding and execution.
- Ensure high customer satisfaction through cost, schedule, and quality objectives.
- Identify, manage, resolve, and mitigate key risks and issues impacting project delivery.
- Work with internal teams to establish procedures for setup of internal and external systems.
- Provide input and approval for exception-based service requirements.
- Define ongoing performance measures for client satisfaction and team performance.
- Evaluate and improve transition training, documentation, and procedures based on client feedback.
Functional & Technical Skills
- End-to-end Payroll knowledge is essential. Thorough understanding of upstream and downstream processes that impact Payroll.
- Should have managed multi-country Payroll transitions in a shared service environment.
- Flexibility and strong team working skills.
- Excellent written and verbal communications skills.
- Highly organized with excellent customer service skills.
- Strong IT skills and adaptability to new technologies.
- Proven capability to define, document, and rollout procedures across multiple departments.
- Ability to effectively engage with prospects or clients to position the value and scope of services provided.
- Ability to work with global internal/external customers and/or virtually.
Qualifications & Experience
- Graduate or Post Graduate in Accounting/Finance. MBA or Business Management skills preferred.
- An overall 10-12 years of experience with at least 8 years of relevant hands-on experience in Human Capital or Payroll transitions for large organizations.
- PMP certification will be an advantage.
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