Technical Support Specialist for Smart Lighting Solutions

hace 1 semana


Buenos Aires, Buenos Aires C.F., Argentina Cross Border Talents A tiempo completo

At Cross Border Talents, we are seeking a skilled Technical Support Specialist to join our team in Portugal. This full-time, 6-month contract position offers a unique opportunity to work from home and provide technical assistance to customers worldwide.

Key Responsibilities:

  • Handle technical customer contacts via various channels, including phone, email, chat, and social messaging platforms
  • Provide clear and practical information to resolve customer queries and issues
  • Assist with pre-sales inquiries, general questions, and technical support requests
  • Manage and escalate customer issues as necessary
  • Collaborate with other technicians to resolve or close help tickets

About the Role:

  • Location: Work from home in Portugal (candidates from Coimbra to Algarve accepted)
  • Employment Type: Full-time, 6-month contract
  • Start Date: Flexible, with potential for remote work starting from September 2024

What We Offer:

  • Competitive salary
  • Meal allowance: €7.23 per day
  • Internet allowance: €20 per month
  • Health insurance: Free after 6 months

About Us:

Cross Border Talents is a leading company in lighting solutions for professionals, consumers, and the Internet of Things. Our energy-efficient products and services enhance light quality, making lives safer, businesses more productive, and cities more livable.



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