Digital Customer Success Expert for Cloud Computing and Web3
hace 1 semana
Customer Support Professional
At PRAGMATIKE, we are seeking a highly skilled Digital Customer Success Expert to join our team. As a key member of our support function, you will be responsible for delivering exceptional customer experiences across various digital channels.
Company Overview
We are a leading provider of cloud computing and Web3 solutions, serving the European market with innovative software as a service (Saas) products. Our mission is to empower businesses to thrive in the digital age by providing cutting-edge technology and outstanding support.
Job Description
The ideal candidate will have a minimum of 5 years of experience in customer support, preferably in a digital or tech product environment. A relevant diploma or associate degree in Business Administration, Communication, or a related field is advantageous, but we value practical experience and specific skills more than formal education. Fluency in English is mandatory, both written and spoken.
In this role, you will be responsible for:
- Direct customer engagement through various digital channels, including emails, social media, community forums, and app stores;
- Voice of the customer, ensuring that feedback gathered from direct interactions is clearly communicated and acted upon;
- Automation and efficiency, implementing AI-driven tools and other technologies to streamline routine support tasks;
- Multi-channel support management, overseeing a cohesive and integrated customer support strategy across various platforms;
- Cross-functional collaboration, informing and influencing product development, feature prioritization, and issue resolution.
Required Skills and Qualifications
To succeed in this role, you will need:
- Exceptional direct communication skills, engaging customers effectively across multiple channels;
- Advanced technical proficiency, including experience with customer support platforms (e.g., Zendesk, Salesforce), feedback management on digital platforms (e.g., Google Play Store, Apple App Store), and agile collaboration tools (e.g., JIRA, Confluence);
- A solid understanding of agile methodologies and experience working effectively in a dynamic and fast-paced environment;
- Web3/Blockchain experience is a plus.
Estimated Salary
We offer a competitive salary of approximately €60,000 - €80,000 per annum, depending on your level of experience and qualifications. This estimate includes a base salary range considering the location and industry standards.
-
Cloud Computing Expert
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Redeploy A tiempo completoCloud Development Opportunities at RedeployAbout UsWe specialize in building and integrating best-in-breed cloud environments, focusing on innovation rather than legacy constraints. Our mission is to help clients optimize their cloud resources through expert guidance.About the RoleThis Cloud Computing Expert position involves leading the development of...
-
Cloud Computing Expert
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amazon Web Services Argentina S.R.L. A tiempo completoAt Amazon Web Services (AWS) we are constantly innovating the future of cloud computing with a talented team of builders who try new things and push boundaries. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world.We couldn't have imagined how far we would...
-
Cloud Transformation Expert
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completoTransform Your Career with SAPSAP is a global leader in enterprise software, helping companies of all sizes and industries run better. We are seeking an experienced Cloud Transformation Expert to join our team.About the RoleThis is an exciting opportunity for a seasoned professional to leverage their expertise in cloud computing, IT architecture, and...
-
Cloud Computing Solutions Expert for SMEs
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Mindtech A tiempo completoAbout Mindtech: As a leading software outsourcing company, we bridge the gap between Latin American talent and global opportunities.">Mindtech offers an innovative approach to end-to-end software development, delivering exceptional service and cutting-edge solutions.We are committed to driving success through our diverse team of over 70 skilled professionals...
-
Digital Product Marketing Specialist for Cloud Computing
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina PRAGMATIKE A tiempo completoAbout PRAGMATIKEPRAGMATIKE is a European SaaS company that specializes in cloud computing, distributed systems, and AI.Salary€80,000 - €120,000 per annum, depending on experience.Job DescriptionWe are seeking an experienced Digital Product Marketing Specialist to join our team. As a key member of our marketing team, you will be responsible for developing...
-
Cloud Computing Solutions Expert
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amazon Web Services Argentina S.R.L. A tiempo completo{"Key Responsibilities": "Key ResponsibilitiesOur ideal candidate has 7+ years of experience in software development, cloud computing, systems engineering, infrastructure, security, networking, and data & analytics. They should also have 5+ years of experience in design, implementation, or consulting in applications and infrastructures. Additionally, they...
-
Cloud Computing Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amazon Web Services Argentina S.R.L. A tiempo completoJob Description:We are seeking a highly skilled Cloud Computing Specialist to join our team at Amazon Web Services Argentina S.R.L. This is an exciting opportunity for individuals who are passionate about cloud computing and have a strong desire to help customers succeed.About the Role:This position will involve working closely with our customers to...
-
Digital Solutions Manager
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina PRAGMATIKE A tiempo completoAbout PragmatikeWe are a leading European Saas company specializing in Cloud Computing, Web3, and AI solutions.Job OverviewThis is an exciting opportunity to join our team as a Digital Solutions Manager and play a key role in driving customer success. The ideal candidate will have exceptional communication skills, technical proficiency, and experience in...
-
Cloud Computing Marketing Strategist
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina PRAGMATIKE A tiempo completoJob Title: Cloud Computing Marketing StrategistSalary: €80,000 - €110,000 per yearJob Description:We are seeking an experienced Cloud Computing Marketing Strategist to join our team at PRAGMATIKE. As a key member of our marketing team, you will be responsible for developing and implementing effective marketing strategies that drive growth and customer...
-
Digital Transformation Customer Support Specialist
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina PRAGMATIKE A tiempo completoJob OverviewWe are seeking a highly skilled Digital Transformation Customer Support Specialist to join our team at PRAGMATIKE.This is a full-time, fully remote position with flexible working hours, ideally within the EU timezone (CET +/- 2hours).Key Responsibilities:Customer Engagement: Develop and maintain strong relationships with customers through...
-
Strategic Partnership Builder
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Recruitment Room A tiempo completoWe're seeking a highly skilled Strategic Partnership Builder to join our team at Recruitment Room.Job DescriptionThe successful candidate will be responsible for developing and executing partnerships with key stakeholders in the web3 and digital payments space. This role demands deep knowledge and enthusiasm about both web3 and digital payments.You'll work...
-
Senior Software Engineer with Proficiency in Cloud Computing
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Next15 A tiempo completoAs a senior software engineer at our company, you will be responsible for designing and implementing cloud-based software solutions. Your expertise in cloud computing will enable you to architect scalable and secure systems that meet the needs of our clients. With a background in software development, you will be able to write high-quality code that is...
-
Cloud Computing Strategist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amazon Web Services Argentina S.R.L. A tiempo completoAbout UsAt Amazon Web Services Argentina S.R.L., we are shaping the future of cloud computing with a team of talented professionals who are passionate about innovation and excellence. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world.Our Solutions...
-
Cloud Computing Leader
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina PRAGMATIKE A tiempo completoAt Pragmatike, we're seeking a seasoned Engineering Manager to spearhead our engineering team in product development. With a strong focus on cloud computing, you'll be responsible for defining technical requirements, implementing the product roadmap, and delivering solutions efficiently.Key Responsibilities:Lead the engineering team to develop innovative...
-
Cloud Transformation Expert
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Oracle A tiempo completoAbout OracleAs a global technology leader, we're shaping the future of cloud computing. Our innovative solutions empower businesses to thrive in an ever-changing landscape.Job SummaryWe're seeking an experienced Cloud Solution Architect to join our team. In this role, you'll work closely with sales to showcase the business value of Oracle Cloud and empower...
-
Cloud Computing Product Lead
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina PRAGMATIKE A tiempo completoJob Title: Cloud Computing Product LeadWe are seeking a seasoned Cloud Computing Product Lead to spearhead the definition and execution of our client's cloud computing product. The ideal candidate will possess 5-8 years of experience in product management, with a strong background in software development, cloud, and AI.Responsibilities:Define and execute the...
-
Cloud Expert for Modern Azure Solutions
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Redeploy A tiempo completoAt Redeploy Build, we are committed to delivering cutting-edge cloud environments that propel our clients' businesses forward. As a rapidly growing public cloud company, we're seeking a skilled Azure Cloud Developer to join our team of cloud specialists.About the RoleIn this exciting role, you'll be responsible for leading and driving the development of...
-
Chief Technology Officer
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Cyber Staff A tiempo completoOverviewCyber Staff is a pioneering force in the Web3 space, dedicated to empowering creators and revolutionizing decentralized advertising.SalaryWe offer a competitive compensation package, commensurate with skills and experience. Our estimated salary range for this position is $180,000-$250,000 per annum.Job DescriptionWe are seeking an innovative Chief...
-
Cloud Finance Expert for Iberia and Africa
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completoWe are looking for a highly skilled Cloud Finance Expert to join our team in Iberia and Africa. As a key member of our Global Financial Services (GFS) organization, you will play a critical role in supporting the administration of Cloud Subscription, Software License and Support contracts and invoices.Our ideal candidate will have excellent business acumen...
-
Cloud Solutions Expert
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Microsoft A tiempo completoAbout MicrosoftWe are a technology leader, empowering people and organizations to achieve their goals. Our mission is to make digital transformation accessible to everyone, everywhere.Job SummaryAs a Cloud Solutions Expert at Microsoft, you will be responsible for designing and implementing cloud-native architectures that fully leverage the unique...