Technical Support Analyst

hace 4 semanas

Comodoro Rivadavia, Chubut, Argentina Charles Taylor A tiempo completo

Charles Taylor InsureTech is seeking a Technical Support Analyst with a strong background in UNIX and Oracle systems, as well as a solid command of the English language (minimum B2 level).

Company Overview

At Charles Taylor InsureTech, we are at the forefront of digital transformation in the insurance sector. Our mission is to empower insurance organizations to embrace change through innovative, technology-driven solutions. We prioritize a customized approach, collaborating closely with our clients to enhance their operations, revamp traditional processes, and implement cutting-edge solutions that yield tangible benefits and facilitate data-informed decision-making.

As a global leader in professional services and technology solutions, Charles Taylor is dedicated to improving the efficiency of the global insurance market. With a legacy dating back to 1884, we operate in over 120 locations across 30 countries, including regions in Europe, the Americas, Asia Pacific, the Middle East, and Africa.

Our unique position in the market allows us to offer comprehensive professional services and technology solutions that support every phase of the insurance lifecycle and all facets of the insurance operating model. Our diverse clientele includes national and international insurance firms, mutuals, captives, managing general agents (MGAs), Lloyd's syndicates, reinsurers, brokers, distributors, and corporate insureds.

Charles Taylor is organized into three primary business divisions: Claims Services, InsureTech, and Insurance Management.

Recently, we became part of an investment firm managed by Lovell Minnick Partners LLC, a US Private Equity company focused on the financial services sector. This acquisition is set to bolster our growth strategy, enhance client relationships, expand our specialized capabilities, and broaden our service offerings and technological solutions.

Key Responsibilities

  • Exemplify and promote the core values of Charles Taylor: Agility, Integrity, Care, Accountability, and Collaboration.
  • Utilize deployment tools such as Udeploy, Atom, and TeamCity.
  • Engage in WebServices development and SQL Server management, while applying Agile methodologies.
  • Demonstrate expertise in Oracle Database.
  • Facilitate communication through MQ Series and NDM.
  • Manage both Windows and UNIX Server environments.
  • Exhibit proficiency in ServiceNow and JIRA.
  • Provide Level 3 support for operational environments.
  • Maintain a strong command of the English language (intermediate or advanced).

Why Choose Charles Taylor?

We take pride in our workplace culture, where nine out of ten employees recommend Charles Taylor as an employer. Our environment fosters empowerment, enabling our team members to make informed decisions while valuing continuous learning and development. We offer structured onboarding programs, job-specific training, and support for relevant professional qualifications, alongside a comprehensive Core Learning & Development Curriculum.

Commitment to Diversity

Charles Taylor is an Equal Opportunity Employer. We are dedicated to creating an inclusive workplace that respects diversity and promotes a zero-tolerance policy towards discrimination based on age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. Our partnerships and commitment to a transparent recruitment process contribute to our vibrant, diverse culture.

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