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Empowering Global Financial Operations
At SAP, we are dedicated to fostering an environment where you can excel. Our organizational culture emphasizes teamwork and a shared commitment to enhancing global business efficiency. We strive daily to lay the groundwork for future success, cultivating a workplace that values diversity, promotes flexibility, and aligns with our mission-driven approach. We provide a supportive, collaborative team atmosphere focused on continuous learning, recognizing individual contributions, and offering a range of benefits tailored to your needs.
OBJECTIVES AND RESPONSIBILITIES
The Cash Collections unit operates within the Global Finance Shared Services and Global Finance Infrastructure, tasked with the collection of all accounts receivable. Our primary aim is to shorten the collections cycle (DSO - Days Sales Outstanding) and enhance SAP's cash flow. To achieve this, the Cash Collections Team employs various tools and standardized procedures.
This team maintains close relationships with both internal and external customers, including END-Customers & Partners Ecosystem, Sales, Office of CFO, Marketing, Accounts Payable, Record2Report, Accounting, Controlling, and other key stakeholders across the organization.
The Cash Collections Operations Specialist is responsible for executing operational tasks that support broader financial operations, including specialized activities necessary for compliance with legal and internal financial reporting standards. This role requires comprehensive knowledge of standard processes and transactions, as well as expertise in specific areas.
KEY TASKS
The Cash Collections Operations Specialist will undertake the following responsibilities:
- Manage follow-ups and collections for all accounts receivable, including both open and overdue invoices.
- Conduct proactive inbound and outbound communications with END-Customers & Partners Ecosystem to ensure timely collections.
- Perform investigations and analyses to resolve discrepancies related to open invoices.
- Oversee fixed collections for a designated customer portfolio.
- Distribute account statements to END-Customers & Partners Ecosystem and address inquiries regarding outstanding invoices.
- Adhere to established processes and utilize cash collections tools effectively.
- Prepare, execute, and monitor period-end closing activities.
- Ensure accuracy in financial records through diligent execution of operational tasks.
- Monitor and report on relevant end-to-end finance processes.
- Prepare for period-end closing duties (monthly and quarterly).
- Conduct advanced monitoring and reporting.
- Engage in other relevant activities as required.
REQUIRED SKILLS
- Strong problem-solving abilities.
- Knowledge of finance, administration, and accounting principles.
- Customer-centric approach.
- Excellent verbal and written communication skills.
- Able to work under pressure and focused on achieving goals.
- Understanding of IT principles and data security.
- Team-oriented with a collaborative spirit.
- Analytical mindset.
- Organized with a positive, proactive attitude.
EXPERIENCE AND EDUCATION
- Minimum of 2-3 years of experience in a finance-related role.
- At least 1-2 years of experience in a Shared Service Centre.
EDUCATIONAL QUALIFICATIONS
- Bachelor's or master's degree in administration, accounting, economics, or a related field.
- Fluency in written and spoken English.
- Proficiency in additional languages is an advantage.
Unlock Your Potential
SAP innovations empower over four hundred thousand customers globally to collaborate more effectively and leverage business insights. Renowned for our leadership in enterprise resource planning (ERP) software, SAP has evolved into a leading provider of comprehensive business application software and related services, including database management, analytics, intelligent technologies, and experience management. As a cloud-based organization with two hundred million users and over one hundred thousand employees worldwide, we are committed to a purpose-driven, future-focused approach, fostering a collaborative team environment and prioritizing personal development. Whether connecting global industries, individuals, or platforms, we ensure that every challenge receives the solution it deserves.
Commitment to Inclusion
SAP's inclusive culture, emphasis on health and well-being, and flexible work models ensure that everyone, regardless of background, feels valued and can perform at their best. We believe that our strength lies in the unique capabilities and qualities each individual brings to our organization, and we invest in our employees to inspire confidence and help them realize their full potential. Our ultimate goal is to harness all talent and contribute to a more equitable world.
Equal Opportunity Employer:
Qualified candidates will be considered for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates may be required to undergo a background verification process.
Requisition ID: | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.