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Service Management Professional, SAP
hace 1 mes
We are seeking a seasoned Service Management professional with a specialized focus on SAP to oversee business technology services as a service manager. In this role, you will play a pivotal part in developing Service Management and Service Integration and Management (SIAM) capabilities either directly for our customers or in collaboration with them.
Your expertise should extend to efficiently managing SAP Service Delivery, encompassing both consulting and support roles. Ideally, you have successfully managed complex integrated SAP landscapes, showcasing a comprehensive understanding of integration tools and services that support the SAP environment. Your comfort in operating in both operational and project management capacities is crucial.
We expect you to have experience in at least the following areas:
- Service Management and related practices
- ITIL
Expertise in the following areas will be considered advantageous:
- Service Integration and Management (SIAM)
- IT Service Management (ITSM) platforms like ServiceNow, Remedy Force, etc.
- Agile/DevOps
- Project Management
- Data analytics
- Configuration Management/Configuration Management Database (CMDB)
- Automation/AI in services/processes
Effective interaction skills and fluent communication, both in Finnish and English, are essential for success in this role. If you are passionate about leveraging your skills in project management, service management, and entrepreneurial capacities, we encourage you to join our dynamic team.
We value every Sofigator and strive to build a diverse, equal, and inclusive workplace where everyone's voice is heard, and where everyone can become the best versions of themselves. We value a healthy work life balance and support you in maintaining it.
Growth is not just a corporate thing for us – it is personal. There is so much to explore and learn within our community, and together with our customers, that having a bit of fun is unavoidable.
About Sofigate
We are The Business Technology Company with the fastest time-to-value in the gen AI era. We achieve that by combining our transformation expertise with low/no-code platforms and generative AI. That's how we create sustainable customer value. In practice, that means helping our customers to develop the interplay between business and technology: to design, build and implement transformations and business-friendly technology solutions, like Salesforce, ServiceNow and SAP.
