CX Process Excellence Manager
hace 5 días
10+ years of experience in CX operations, process improvement, training, or quality management, with at least 5 years in a leadership role.
Proven experience building and scaling training and customer advocacy programs, with the ability to lead both strategically and tactically.
Strong process management expertise, with experience maintaining and optimizing large-scale process libraries.
Operational efficiency mindset, with a track record of driving process improvements that reduce costs and improve productivity.
Experience working with BPOs, quality assurance programs, and large-scale CX teams.
Exceptional project management skills, able to balance multiple priorities in a fast-moving environment.
A builder's mentality—comfortable making high-stakes decisions, creating structure, and executing in an evolving, high-growth environment.
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Global CX Enablement Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Jampp A tiempo completoCareer opportunities at Oyster offer more than just a job – they provide a chance to be part of a dynamic, fast-growing company that's changing the face of global employment. As we continue to expand our reach, we're looking for talented individuals like you to help us achieve our goals.About the JobWe're searching for an experienced Enablement Lead to...
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Process Improvement Leader
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Tools for Humanity A tiempo completoJob SummaryWe are seeking an exceptional Director of CX Process Excellence to lead our customer experience operations team.This role will oversee the development and implementation of scalable training programs, quality assurance initiatives, and customer advocacy efforts.The successful candidate will have a proven track record of driving process...
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Infrastructure Excellence Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina IBM A tiempo completoWe are looking for a skilled Infrastructure Excellence Manager to join our team. The ideal candidate will have a strong background in infrastructure management, with excellent leadership skills and the ability to drive problem diagnostics and resolution.Duties include:Providing technical expertise throughout the software lifecycleManaging SMF/MXG/IzDS data...
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Manager of Sales Excellence
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Inarch A tiempo completo**Job Overview:**Inarch seeks a results-driven Manager of Sales Excellence to lead our sales team in Argentina. You will be responsible for driving sales performance, developing and executing sales strategies, and fostering a culture of excellence within the team.**Responsibilities Include:**Developing and implementing sales strategies to meet targets.Hiring...
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Customer Advocacy Specialist
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Tools for Humanity A tiempo completoKey ResponsibilitiesBuild and lead the CX Process Excellence function, overseeing training, quality assurance, and customer advocacy.Develop and implement scalable training programs for CX teams and BPO partners to ensure knowledge retention, skill development, and high-quality support.Establish and manage customer advocacy initiatives, ensuring CX insights...
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Process Excellence Specialist
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Iris Software A tiempo completo**About Us**Iris Software is a global leader in information security, committed to protecting our clients' digital assets. Our highly effective Global Information Security Program requires a constant focus on continuous improvement.As an Information Security Program Improvement Analyst, you will work with a team of IT Service Management professionals...
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Operational Excellence Manager
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Mondelez España Galletas Production Slu A tiempo completoCompany Overview\At Mondelez España Galletas Production Slu, we are committed to leading the future of snacking. As a key player in our production operations, you will have the opportunity to drive business results and make a lasting impact.\Job Description\As an Operational Excellence Manager, you will lead the implementation of our manufacturing strategy,...
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SAP CX Solution Advisor
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Sap A tiempo completoWe are seeking a skilled Senior Business Consultant to join our team at SAP. As a Customer Experience Solution Advisor, you will be responsible for presenting our CX solutions to customers and helping them achieve their business goals. Our ideal candidate has a passion for technology and enjoys working with customers to understand their needs and provide...
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Creative Excellence Director
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Monks A tiempo completoJob DescriptionAs a Design Visionary at Monks, you will drive creative excellence and innovation for one of the largest automotive companies in the world.You'll build and mentor high-performing design teams while maintaining exceptional creative standards. Your deep expertise in design systems, brand architecture, and creative innovation will shape the...
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LATAM Operations Excellence Manager
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Toolsforhumanity A tiempo completoAbout You:We're looking for a highly skilled and experienced professional who has a proven track record of driving operational excellence and delivering results in a fast-paced environment.You'll have 7+ years of experience driving operational process by partnering effectively with cross-functional teams.You'll also have 3+ years of experience building or...
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Operations Excellence Manager
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Aerolab Digital A tiempo completoKey ResponsibilitiesTeam Leadership & Management: Guide and develop the Project Management team, ensuring their growth and performance.Operational Excellence in Projects: Ensure projects meet deadlines, quality standards, and profitability targets.Continuous Improvement & Strategy: Lead initiatives to improve project management and operational efficiency.The...
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Process Management Lead
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Parexel A tiempo completoJob SummaryWe are seeking a highly motivated and experienced Operational Excellence Specialist to join our team. As a key contributor to our organization's success, you will be responsible for driving process improvements, eliminating inefficiencies, and ensuring operational excellence across all aspects of our business.Your Key ResponsibilitiesAnalyze...
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Operational Excellence Specialist
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Parexel A tiempo completoAbout the RoleAs a key member of our team, you will be responsible for ensuring operational excellence across all aspects of our business. This includes managing complex workflows, eliminating bottlenecks, and streamlining processes to achieve maximum efficiency.Your Key ResponsibilitiesDevelop and implement process improvements that drive operational...
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Business Process Improvement Manager SAP
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Avature A tiempo completoThe Business Process Improvement Manager SAP will lead the development and implementation of business process improvements within our clients' organizations. This will involve assessing current business processes, identifying areas for improvement, and developing customized solutions using SAP tools and methodologies.Key ResponsibilitiesBusiness Process...
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Manufacturing Excellence Lead
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Prysmian Group A tiempo completo**Job Description**Prysmian Group is seeking a driven and results-oriented Manufacturing Excellence Lead to lead our efforts in achieving manufacturing excellence.The successful candidate will be responsible for:Developing and implementing strategies to improve manufacturing efficiency and productivity.Leading cross-functional teams to identify and address...
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Operations Excellence Leader
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina MSD A tiempo completoRole Overview:As the Operations Excellence Leader, you will be responsible for driving continuous improvement initiatives across the manufacturing organization in LATAM. Your primary focus will be on developing and implementing strategies to optimize site performance, improving EHS compliance, and enhancing product quality. Key responsibilities...
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Supply Chain Excellence
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Unilever A tiempo completoNo importa quién eres, o en qué lugar del mundo te encuentres, lo más probable es que nuestros productos sean parte de tu rutina diaria.Mira en tu heladera, en tu estante de productos de cuidado personal o limpieza del hogar, y vas a ver una de nuestras marcas.Creamos, comercializamos y distribuimos los productos que la gente elige para alimentar a sus...
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Process Innovation Strategist
hace 10 horas
Buenos Aires, Buenos Aires C.F., Argentina Ready Set. A tiempo completoAbout UsAt Ready Set., we believe that process innovation and digital transformation are critical to achieving business success in today's fast-paced market. Our team of experts is dedicated to helping our clients drive business growth through strategic process improvement and architectural excellence.The Job DescriptionWe are looking for an experienced...
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Commercial Excellence Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Hitachi Vantara Corporation A tiempo completoJob SummaryWe are currently seeking a seasoned sales professional to serve our Hitachi Energy business as a Commercial Manager and contribute to our Sales team.The Commercial Manager is a critical part of Hitachi Energy's strategy, responsible for building and expanding relationships with strategically important customers.Key Responsibilities:Developing and...
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Operational Excellence Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Lorimer Inc. A tiempo completoCompany OverviewLorimer Inc. is a pioneering organization dedicated to transforming the recruiting experience into an easy, human, and fair process for both candidates and companies with high-volume job openings.