Global Team Director

hace 5 días


Buenos Aires, Buenos Aires C.F., Argentina World Business Lenders, Llc A tiempo completo

Job Summary

We are seeking a Senior Operations Manager to join our team at World Business Lenders, LLC. As a Senior Operations Manager, you will oversee fraud prevention processes, including detecting suspicious transactions and identifying risks. You will also supervise KYC and Enhanced Due Diligence procedures to ensure compliance with AML, KYC, and PCI DSS standards.

Key Responsibilities

  • Team Leadership
    • Manage and support team members to ensure high performance and professional development.
    • Monitor attendance, punctuality, and scheduling to ensure optimal team coverage across all shifts.
    • Foster a collaborative and high-performance culture through coaching, mentoring, and regular feedback.
  • Player Operations
    • Oversee fraud prevention processes, including the detection of suspicious transactions and the early identification of risks.
    • Supervise KYC and Enhanced Due Diligence procedures to ensure compliance with AML, KYC, and PCI DSS standards.
  • Operational Excellence
    • Monitor and analyze team KPIs, identifying gaps and implementing improvements to enhance performance.
    • Develop and manage schedules to ensure adequate staffing and balanced workloads within the team.

Requirements

  • Minimum 3 years of experience in fraud prevention, payments, or KYC operations, with at least 1 year in a leadership or supervisory role.
  • Experience in the iGaming or financial services industry is preferred.
  • Familiarity with USA/European gaming accounts is a plus.

What We Offer

We offer a competitive salary, flexible remote-working opportunities, training and development to help you grow in your career, collaboration with international teams, and the chance to be part of a fast-growing company shaping the future of gaming.



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