Customer Service Representative
hace 4 semanas
As a Customer Service Advisor at White Stuff, you will be the face of our brand, providing exceptional customer experiences through various communication channels. Your passion for delivering outstanding service will make a significant impact on our customers' perceptions of our company.
Key Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, and social media.
- Utilize your knowledge of social media to engage with customers and promote the White Stuff brand.
- Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
- Collaborate with the team to resolve customer complaints and issues in a professional and courteous manner.
- Stay up-to-date with company policies, procedures, and product knowledge to provide accurate information to customers.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A generous holiday allowance and flexible working hours.
- Access to exclusive staff discounts and perks.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Proficiency in using social media platforms and customer service software.
- Availability to work a rotational weekend schedule.
At White Stuff, we value our employees' contributions and offer a range of benefits and perks to support their well-being and career growth. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.
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