Junior Service Administrator
hace 9 horas
Join the Libertex Group team as a Junior Service Administrator and take on a challenging role that combines technical expertise with excellent communication skills. As a key member of our IT team, you will be responsible for supporting offices and remote workplaces, managing hardware and software procurement, inventory, and Citrix workplaces.
Key Responsibilities:- Prepare and support workplaces in offices and remotely
- Participate in office repair and new office opening projects
- Handle IT incidents, escalating when necessary
- Provide IT support through multiple communication channels with a focus on VIP consumers
- Maintain up-to-date documentation and create SOPs
- Collaborate with service providers and report progress in Service Desk system
- Install, recover, and provide consultancy for software
- Deliver local IT support, resolve incidents, and report progress to end users
- Install, configure, and maintain systems hardware and infrastructure (400+ PCs) across Windows 10/11, Chrome OS, and MacOS
- Support Citrix workplaces and maintain hardware equipment inventory
- Perform hardware and software upgrades and troubleshooting
- Support video conferencing tools (Zoom, Google Meet)
- Liaise with hardware vendors and ensure quality of services provided
- Write user manuals for internal employees and support LAN and VoIP systems Maintain existing servers and participate in various IT projects
- Excellent knowledge of PC/laptop components and assembly
- Proficient in diagnosing, maintaining, and troubleshooting hardware and office equipment
- Experienced Windows and Mac OS administrator
- Skilled in maintaining office IT infrastructure, wireless network, and structured cable systems
- Strong interpersonal and communication skills, with a demonstrated customer focus
- Strong analytical and problem-solving skills
- Knowledge of IT infrastructure and support processes, Apple Mac and iOS expertise
- Change-oriented with a strong track record in current and emerging technologies
- Quarterly bonuses based on Company performance
- 21 working days of annual leave
- Udemy Business unlimited membership
- Corporate events and team building activities
- Professional and personal development opportunities in a fast-growing environment
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Junior Service Administrator
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Buenos Aires, Argentina Libertex Group A tiempo completoJob Title: Junior Service AdministratorAt Libertex Group, we are seeking a highly skilled and motivated Junior Service Administrator to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our offices and remote workplaces, ensuring seamless operation of our hardware and software systems.Key...
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