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Technology Operations Strategist

hace 1 semana

Buenos Aires, Buenos Aires C.F., Argentina Air Liquide A tiempo completo

**About Us**

Air Liquide is a world-class technology leader seeking an experienced Technology Operations professional to drive the development of our global technology strategy.

In this role, you will lead a high-performing team of creative problem solvers and spearhead tactical changes that enhance processes and productivity across the firm. Your expertise will be crucial in optimizing existing technology solutions while developing new capabilities.

You will assess management teams and identify new business opportunities, ensuring that information controls and back-up and recovery strategies are in place across all environments.

Your feedback will foster the ongoing skill development and capabilities of top performers to optimize outcomes.

This role requires a wide variety of strengths and capabilities, including:

  • Advanced knowledge of performance metrics and reporting, technical problem resolution, and risk management
  • Experience gathering and analyzing data to effect meaningful change in areas that need improvement
  • Advanced knowledge of architecture, design, and business processes
  • Exceptional coaching abilities that foster top talent and promote a culture of excellence
  • Ability to communicate and drive the strategic direction of the firm, delivering technology solutions that meet internal and external needs
  • Expertise prioritizing customer experience, reviewing feedback, hosting customer forums and focus groups to proactively address the needs of the customer

You will also drive performance and develop teams by recruiting diverse talent, running disciplined performance reviews, and regularly collaborating and checking-in on priorities to help focus on key results.

To succeed in this role, you should be able to effectively collaborate with peer group to identify and highlight best practices in support through continuous assessment and elevate process and product recommendations to senior managers.

The ideal candidate will provide a stable and resilient operating environment, emphasizing the maximization of available resources, expansion of technical staff capabilities, and continuous improvement of past performance.

As a critical member of our team, you will proactively identify gaps in process and offer ideas for improvement in areas that require remediation or enhancement.