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Service Management Expert

hace 2 semanas


Buenos Aires, Buenos Aires C.F., Argentina Web: A tiempo completo
**Job Description**
  • Develop and deploy standard, robust, best-practice Incident & Problem Management processes across a wide portfolio of systems and services.
  • Implement, execute, and use EY's Service Management processes and framework to deliver agreed service levels and contractual commitments.
  • Support the smooth operation and support of complex solutions and their successful deployment to user communities.

The ideal candidate will have more than 10 years of significant work experience leading Incident & Problem Management in large and complex environments, preferably in the pharmaceutical industry.