Project Management Specialist
hace 7 días
About the Role at Right Balance
We are seeking a skilled Senior Business Analyst to join our Professional Services department. The ideal candidate will have a proven track record of delivering high-quality solutions, excellent communication skills, and the ability to work collaboratively with clients and internal teams.
Responsibilities
- Client Service Delivery
- Deliver high-quality solutions to clients, meeting or exceeding expectations.
- Collaborate with clients to gather requirements and develop comprehensive understanding of their needs.
- Work closely with software delivery teams to ensure seamless project execution.
- Proactively identify potential risks to project timelines and deliverables.
- Support task and deliverable management throughout the project.
- Develop, analyze, and interpret project plans for operational and strategic purposes.
- Support business strategy, plans, and values to achieve a high-performance culture.
- Act as a role model for new employees, facilitating their integration and assimilation into the organization.
Requirements
- At least five years of experience working in software delivery environments.
- Excellent communication and interpersonal skills.
- Bachelor's degree in Computer Science, Information Technology, Business, or Criminology is preferred.
- Self-motivated, passionate, and empathetic.
- Strong presentation skills with the ability to communicate complex ideas clearly.
- Familiarity with Salesforce, JIRA, Confluence, MS Word, MS Project, and MS Excel is essential.
- Prior experience in the corrections industry is beneficial.
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