Educational Services Coordinator

hace 5 días

Mar del Plata, Buenos Aires, Argentina Outscal Technologies A tiempo completo

About Outscal Technologies

At Outscal Technologies, we believe that education should be accessible to everyone. Our mission is to revolutionize the way people learn by providing personalized learning experiences.

As a Senior Customer Retention Specialist, you will play a critical role in helping us achieve this mission. You will work closely with our sales and training teams to ensure a positive experience for our clients.

Key Responsibilities

  1. Conduct and effectively manage a high volume of inbound phone calls to support current customers
  2. Deflect cancellation requests with a solutions-oriented approach that instills confidence in the product
  3. Take full ownership of existing customers that are at risk of canceling services
  4. Assess and understand the needs of our clients to make recommendations for educational products and services
  5. Actively implement coaching and feedback in pursuit of providing customers with a high-quality experience

Requirements

  • 3+ years of experience with high-level customer escalations in account management, client relations, hospitality, or tourism, preferably over the phone
  • Strong problem-solving skills and ability to adapt quickly in a fast-paced environment
  • Conflict management skills and the ability to use high-level judgment when managing customer defects
  • Ability to remain calm and professional in stressful situations

What We Offer

  • Competitive Hourly Rate ($12/hr USD)
  • Full-Time Position (40 hours per week, evenings and weekends required)
  • Fully Remote Position
  • A once-in-a-lifetime opportunity to help transform how the world learns

  • Steel Structure Coordinator

    hace 5 días

    Mar del Plata, Buenos Aires, Argentina Osmose Utilities Services, Inc. A tiempo completo

    Osmose Utilities Services, Inc. is seeking an experienced Steel Structure Coordinator to join our team.Responsibilities include inspecting steel structures, applying coatings, and restoring job sites to their original condition.The ideal candidate should possess excellent communication skills, be able to work under pressure, and be familiar with...

  • International Project Lead

    hace 3 días

    Mar del Plata, Buenos Aires, Argentina Instituto Médico Argentino de Rehabilitación A tiempo completo

    Project Coordinator Job Description: We are seeking an experienced Project Coordinator to join our Localization Team. The ideal candidate will have strong organizational skills, excellent communication abilities, and a keen eye for detail.Responsibilities: Coordinate and support localization projects, ensuring timely delivery and quality standards.Develop...

  • Medical Office Coordinator

    hace 6 días

    Mar del Plata, Buenos Aires, Argentina Advanced Dermatology and Cosmetic Surgery A tiempo completo

    Company OverviewAdvanced Dermatology and Cosmetic Surgery is a leading provider of dermatology and aesthetic services. Our team strives to create a career destination that feels like family, offering a supportive and collaborative work environment.Benefits and PerksWe offer a comprehensive benefits package, including medical, dental, and life insurance, as...

  • Senior Customer Retention Specialist

    hace 22 horas

    Mar del Plata, Buenos Aires, Argentina Xometry A tiempo completo

    Senior Customer Retention Specialist (Work From)Company: Varsity TutorsOverview: Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Argentina to join our team Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized...

  • Dynamic Healthcare Case Manager Professional

    hace 17 horas

    Mar del Plata, Buenos Aires, Argentina University of Maryland A tiempo completo

    Job OverviewWe are seeking a skilled and compassionate Care Coordination Specialist to join our healthcare team at the University of Maryland Charles Regional Medical Center. In this critical role, you will collaborate with patients, families, healthcare professionals, and community resources to deliver exceptional patient outcomes.About Our HospitalAs a...

  • Highway Maintenance Lead Specialist

    hace 6 días

    Mar del Plata, Buenos Aires, Argentina Colorado Department of Transportation A tiempo completo

    Highway Maintenance Lead Specialist - BayfieldJoin to apply for the Highway Maintenance Lead Specialist - Bayfield role at Colorado Department of TransportationThis vacancy is a lead Highway Maintenance Specialist (TM II) that will be located out of Bayfield. Total annual compensation for this position is typically between $57,708-$63,648.About CDOTDo you...