Live Stream Conversation Manager

hace 6 días


Buenos Aires, Buenos Aires C.F., Argentina Social Element A tiempo completo
About the Role

We are a global independent full service social media agency looking for talented professionals to join our team as Live Stream Conversation Managers.

As a member of our team, you will play a crucial role in ensuring that our clients' brands are protected and their reputation is kept safe on social media platforms.

Key Responsibilities
  • Moderate live comments in accordance with our guidelines and client-specific requirements.
  • Carry out moderation tasks as scheduled in the project schedule.
  • Provide support to other moderators who need assistance, mentor new moderators, and support them in their roles.
  • Complete shift reports using templates provided according to individual project requirements.
Requirements

We are looking for candidates who have a native level of Latam Spanish and English, excellent written communication skills, and the ability to read between the lines. In addition to your native level of US English.

You should be able to work in fast-paced environments, multitask, and navigate a fast-moving live chat comfortably.

Background experience in moderation, community management, or live streaming is desirable. Social media knowledge, including experience in using platforms like Twitch, Discord, Facebook, Twitter, Instagram, and others, is also required.

You must be assertive and decisive when making judgment calls, self-motivated, and comfortable working remotely.

The Ideal Candidate

We are looking for a social media expert who has experience in gaming, live streaming, and moderation. If you have any personal or professional experience in these areas, we'd love to hear from you.

What We Offer

As a Live Stream Conversation Manager at Social Element, you can expect a competitive salary of $45,000 per year, plus benefits such as flexible working hours, remote work opportunities, and ongoing training and development.

We operate a BYOD (Bring Your Own Device) policy, which means you'll need to meet certain technical requirements to carry out this work. These include a Windows 10 64-bit operating system or higher, an i5 8th generation or faster processor, at least 8GB RAM, and a webcam and headset.

How to Apply

To apply for this role, please submit your resume and answer our application questions. You can share a covering letter or a link to your cover letter video if you prefer.



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