IT Support Specialist
hace 2 meses
About the Role:
We are seeking a highly skilled and motivated IT Support Specialist to join our team at Monks. As a key member of our Global IT team, you will be responsible for providing technical support and assistance to our staff and colleagues.
Key Responsibilities:
- Providing technical support and troubleshooting for computer hardware and software issues
- Installing, maintaining, and repairing IT equipment and software
- Assisting with the implementation of new technologies and solutions
- Providing excellent customer service and support to our staff and colleagues
- Collaborating with the IT team to resolve technical issues and improve our services
Requirements:
- 1+ years of experience in a technical support role
- Strong knowledge of Mac and macOS, with experience with Windows a plus
- Experience with Google Workspace, Jamf, Crowdstrike, Office365, Slack, and Freshservice
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
About Monks:
Monks is a global, purely digital, unitary operating brand of S4Capital plc. We combine an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- The chance to work with a talented and diverse team
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