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Salesforce Community Specialist Lead
hace 1 semana
We are on a mission to build world-class customer experiences at Globallogic, and we need your expertise to make it happen. As a Salesforce Community Specialist Lead, you will play a crucial role in driving the strategy and execution of our customer community portal.
This is a hands-on role that requires a deep understanding of business requirements and processes. You will need to translate these into actionable strategies and solutions that deliver tangible results.
Your key responsibilities will include:
- Collaborating with business stakeholders, program managers, and product owners to build out experience cloud offerings.
- Identifying unused or underutilized platform features to inform future enhancements.
- Proactive portal maintenance to ensure seamless user experiences.
To succeed in this role, you will need:
- A Bachelor's degree or higher.
- 3+ years of experience in product knowledge of Salesforce experience cloud, community specialist or administrator.
- Experience working in a global operation organization.
We offer a collaborative and dynamic work environment where you can grow and develop your skills. If you are passionate about delivering exceptional customer experiences, we want to hear from you.
