European Operations Director
hace 2 días
We are seeking an experienced Operations Director to lead our European operations, ensuring the successful delivery of our mobile water and wastewater treatment services across multiple locations and teams.
The successful candidate will be responsible for managing and coordinating the operations of our fleet of assets, ensuring they are properly maintained and ready for operations. They will also oversee the deployment of processes and procedures to ensure compliance with ethics, quality, and safety rules.
The Operations Director will work closely with our CEO to ensure the organization aligns with the company's strategy and that results in the European region meet the targets defined annually.
Key Responsibilities- Implement processes and ensure supervision and coordination with Local Site Managers or Operations Managers to achieve timely equipment delivery, proper maintenance before and during deployment, necessary service visits throughout the contract, and efficient demobilization.
- Ensure the Local Site Managers or Operations Managers manage and maintain the relationship with the haulier for booking and managing transport events, control transport costs to remain competitive, renew and modify contracts, and handle contingency planning.
- Supervise the resource management in coordination with Local Site Managers and Operations Managers to ensure effective resource allocation and utilization including personnel, equipment and materials, compliance and regulatory requirements in logistics and transportation, cost-effective operations, optimal workflow and minimal downtime.
- Manage Local Site Managers and Operations Managers to ensure personnel are well trained for the tasks and receive necessary resources and materials to operate efficiently to meet clients' expectations.
- Monitor the service provided and ensure that it meets our customers' needs.
- Implement and monitor with the local teams out-of-hour calls and maintain a 24-hour response system in partnership with transport providers.
- Build and maintain strong relationships with clients, suppliers, and other stakeholders to understand their needs and expectations.
- Ensure that all back office teams and processes are in place to provide the proper support to the local operations, maintenance, finance and sales teams.
- Collaborate with the sales and business development teams to identify opportunities for business growth and expansion and to maintain a proper forecasted workload.
- Collaborate with the Finance and Sales teams to consolidate on a monthly basis the actual and forecasted Sales numbers and propose to the CEO mitigative measures if necessary.
- Responsible for the implementation of new MWS centres in Europe decided by the CEO.
- Oversee the execution of special projects in the region, including the development of new assets and IX regeneration facilities.
- Maintain and develop a culture of safety, accountability, and continuous improvement within the Operations team with the support of the HSE team.
- Conduct regular safety visits/inspections to depots and customer sites to mitigate risks.
- Conduct regular toolbox talks and safety meetings with the operations and maintenance teams.
- Lead by example in promoting a safety-first culture, encouraging all employees to prioritise health and safety in their daily activities.
- Reporting of near misses and support with investigation of accidents and near misses, implementing corrective actions to prevent reoccurrence.
- Recruit, train, and mentor high-performing managers and team members.
- Set clear performance goals and provide feedback and performance evaluations.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Bachelor's degree in a relevant technical discipline or equivalent.
- Previous experience in a similar position - operations management, process engineering for water treatment, project management or related positions.
- Proven experience in regional leadership role.
- Good understanding of electro-mechanical and control instrumentation.
- Knowledge of safety regulations and best practices to ensure a safe work environment.
- Budget management and cost control experience.
- A good level of English language to communicate effective and clear with both technical and non-technical personnel, including clients, team members, and supervisors.
- Proficiency in one or more additional European languages including Dutch, German, or French is highly desirable.
- Knowledge of Google Application Suite and/or Microsoft Office packages (Excel, Word and PowerPoint).
- Possess a valid Driver's License in Europe.
- Competitive pay and benefits depending on your professional experience.
- A 'buddy (noaber)' who will show you around in our organization.
- No less than 27 vacation days and 7 public holidays.
- Commuting-to-work allowance scheme.
- PME pension plan and discount health insurance.
- An active staff association.
- Secondary benefits - access to Benefits@work, benefits model and a sports card for Nijmegen, Arnhem and surroundings.
NSI Mobile Water Solutions is an equal opportunities employer. We invest in diversity, ensure equity and a sense of belonging in our inclusive culture. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.
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