Custom Service Solution Architect

hace 1 día


Buenos Aires, Buenos Aires C.F., Argentina Lenovo A tiempo completo

About Lenovo

We are Lenovo, a global technology leader dedicated to delivering Smarter Technology for All. Our innovative solutions enable us to serve millions of customers worldwide in 180 markets.

Focused on building a more equitable, trustworthy, and smarter future, Lenovo has developed a full-stack portfolio of AI-enabled devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high-performance computing and software-defined infrastructure), software, solutions, and services.

Solution Architect Job Description

We are seeking an experienced Solution Architect to design and deliver custom service solutions that meet customer needs. This includes services like Modern Management, Service Desk, Unified Endpoint Management, Asset Recovery, and DaaS.

The successful candidate will collaborate with internal teams and delivery partners to scope requirements and define delivery strategies that provide the best overall solutions.

Key Responsibilities:

  • Collaborate with internal teams and Lenovo Services Delivery Partners to scope requirements and define delivery strategies that provide the best overall solutions.
  • Develop tailored services solutions in alignment with customer needs.
  • Lead the full opportunity lifecycle, from initial scoping to solution delivery.
  • Create compelling presentations, proposals, and contracts (SOWs).
  • Negotiate and document requirements with partners and stakeholders.
  • Contribute to business growth within the services group.

Requirements:

To succeed in this role, you will need:

  • 8+ years of IT services experience, with 5+ years in solution development and costing or service delivery (Managed Services, UEM, Service Desk, DaaS).
  • Proven track record in the IT services industry, particularly with End User devices.
  • Strong contract and risk management experience.
  • Fluency in English (written and spoken).
  • Expertise with PowerPoint, Excel, Word, and Microsoft Dynamics or Salesforce.
  • Bachelor's degree or equivalent experience.


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