HR Operations Specialist
hace 7 días
Company Overview
Rebag is an e-commerce company revolutionizing the luxury resale market. With a unique business model that puts sellers first, we offer upfront payment and a seamless resale experience. Our rapidly growing customer base is driven by consumers seeking sustainable and affordable access to luxury goods.
We operate both online and in-store, with locations in key cities worldwide. Founded in 2014 by a team from Harvard Business School, Rebag has secured funding from prestigious venture capital investors and has been recognized as one of Fast Company's Most Innovative Companies.
Job Description
The HR Operations Analyst at Rebag plays a crucial role in overseeing key HR operations. This includes managing employee inquiries, handling onboarding and off-boarding processes, and ensuring the accuracy and compliance of HR documentation.
This position involves processing payroll for U.S. and international employees, maintaining HRIS systems, and supporting the development of global workforce policies. The analyst collaborates with leadership to drive HR initiatives, improve processes, and ensure compliance with labor laws while fostering an efficient and equitable work environment.
Key Responsibilities:
- Employee Query Escalation System: Develop and maintain a system to manage employee inquiries about Rebag's people policies, ensuring employees are familiar with Rebag's Employee Handbook.
- Triage and escalate queries to appropriate leads and managers as needed, including external vendors (e.g., benefits brokers, etc.).
- Onboarding and Off-boarding: Manage end-to-end processes for onboarding and off-boarding, including but not limited to offer letters, off-boarding documentation, and other necessary documentation.
- Conduct new employee check-ins to ensure a smooth integration into the company.
- Employee Documentation and Systems Management: Oversee and maintain HRIS (Rippling) on a daily basis, including sensitive employee documentation, payroll records, and hourly employee timecards.
- Ensure the accuracy, security, and compliance of all employee records.
- Responsible for processing US-based payroll on a biweekly basis, including reviewing for accuracy and completeness.
- Responsible for reviewing for accuracy and completeness compensation for all international employees and contractors (e.g., Japan, LatAm, Europe), using multiple systems including Tipalti.
- Act as primary contact for external systems management, including Rebag's HRIS, ATS, and other external platforms.
Policy Development and Compliance
- Policy and Process Improvement: Continuously evaluate and improve existing HR policies and processes to drive efficiency and compliance with labor laws.
- Work directly with employees to provide guidance on policy applications, employment laws, and conflict resolution.
- Promote a fair and equitable work environment.
- Develop and amend policies to support a global workforce, including regions such as the USA, Latin America, Asia, and Europe, including regularly maintaining Rebag's Employee Handbook.
Training and Performance Management
- Management Process Oversight: Review and enhance critical management processes, including annual performance reviews and documentation.
- Assist in creating and delivering training programs for employees and managers, including maintenance of Rebag's training platforms.
Strategic HR Initiatives and Compliance
- HR Initiatives: Participate in and support the implementation of new HR initiatives.
- Collaborate with leadership to identify and execute HR-related projects that align with company goals.
- Compliance: Ensure adherence to labor laws and regulations across all locations.
- Maintain audit-ready documentation for compliance purposes.
Collaboration and Accountability
- Collaborate closely with the Chief Financial Officer to review and update responsibilities within 90 days of the effective date of employment.
Qualifications and Skills
- Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience: Minimum of 2-4 years of experience in HR roles, with a focus on operational processes, payroll, and policy management.
- Technical Skills: Proficiency with HRIS platforms (e.g., Rippling) and payroll systems.
- Soft Skills: Strong organizational and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
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