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Employee Experience Manager
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About the Role
The HR Operations Analyst is a key member of the Rebag team, responsible for managing HR operations, including employee inquiries, onboarding and off-boarding, and HR documentation. This role requires collaboration with leadership to drive HR initiatives, improve processes, and ensure compliance with labor laws while fostering a positive work environment.
Responsibilities:
- Employee Support: Develop and maintain a system to manage employee inquiries about Rebag's people policies, ensuring employees are familiar with Rebag's Employee Handbook.
- Triage and escalate queries to appropriate leads and managers as needed, including external vendors (e.g., benefits brokers, etc.).
- Onboarding and Off-boarding: Manage end-to-end processes for onboarding and off-boarding, including but not limited to offer letters, off-boarding documentation, and other necessary documentation.
- Conduct new employee check-ins to ensure a smooth integration into the company.
- Payroll and Benefits: Responsible for processing US-based payroll on a biweekly basis, including reviewing for accuracy and completeness. Also responsible for reviewing for accuracy and completeness compensation for all international employees and contractors (e.g., Japan, LatAm, Europe), using multiple systems including Tipalti.
- Act as primary contact for external systems management, including Rebag's HRIS, ATS, and other external platforms.
Requirements and Qualifications
- Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience: Minimum of 2-4 years of experience in HR roles, with a focus on operational processes, payroll, and policy management.
- Technical Skills: Proficiency with HRIS platforms (e.g., Rippling) and payroll systems.
- Soft Skills: Strong organizational and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
