Customer Service Representative

hace 3 días


Departamento de Deseado, Argentina ALK-Abelló AS A tiempo completo
About the Role

We are seeking a highly motivated Customer Service Representative to join our team. As the first point of contact for customers in Belgium and the Netherlands, you will play a vital role in ensuring smooth order processing and providing expert customer support.

Key Responsibilities
  • Enter orders via SAP and ensure timely and accurate processing.
  • Provide exceptional customer service to French-speaking customers, assisting with inquiries about orders and invoices.
  • Collect and analyze data related to stock and sales, generating insightful reports.
  • Identify opportunities for process improvements within the department and support the optimization of the Supply Chain.
Requirements
  • MBO+ working and thinking level.
  • Preferably experience with SAP and a strong interest in the pharmaceutical sector.
  • Analytical mindset with advanced knowledge of Excel, Word, and PowerPoint.
  • Fluency in Dutch and basic proficiency in French and English.
  • Customer-focused, proactive attitude, and strong communication skills.


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