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About RGA Global
R/GA is a global digital innovation agency that specializes in developing digital products, transforming brands, and creating engaging media experiences for major companies.
We strive to help businesses grow by empowering them to change and innovate across their operations, customer experience, and marketing strategies.
Our work combines storytelling with design, technology, and interface development to drive business results.
Office Services Team Role
The Office Services team plays a crucial role in maintaining and supporting our staff at R/GA.
They provide essential support to ensure the smooth operation of our business and maintain high efficiency standards.
Key responsibilities include:
- Understanding and upholding company policies and procedures
- Booking travel reservations and coordinating internal events as required
- Preparing and submitting expense reports in compliance with company policies
- Maintaining the T&E inbox to assist employees with inquiries and resolve issues promptly
Requirements and Qualifications
The ideal candidate will have:
- Excellent customer service skills with great judgment and discretion
- A passion for taking initiative and following through on tasks
- Proactivity and attention to detail
- Team player with adaptability and analytical skills
Preferred Qualifications
Experience in travel-related roles, administrative or customer service experience in fast-paced environments, hospitality, finance, or similar fields. Knowledge of T&E reporting and processing systems such as Fiori, Concur, AmexGBT Travel, or Expensify is a plus.