Supervisor Customer

hace 3 semanas


Capital Federal Buenos Aires, Argentina Santander A tiempo completo

Supervisor Customer - Segmento Persona Física

Country: Argentina

**WHAT YOU WILL BE DOING**

**¿QUÉ HARÁS?**

En **Santander **estamos impulsando y liderando una transformación cultural, utilizando la tecnología como driver, donde todas las personas son bienvenidas y pueden volverse protagonistas de este proceso, sin importar sexo, identidad de género, edad, discapacidad, etnia, religión, nacionalidad, etc. Sólo nos importa el talento y las ganas de romperla.

Estamos cambiando la forma de concebir, diseñar y desarrollar productos, la forma de trabajar en equipo, de plantear objetivos, de desafiar al negocio y de subir la vara día a día, en todo lo que hacemos.

Queremos ser la mejor plataforma abierta de servicios financieros, diversa, inclusiva y audaz, y para eso necesitamos personas que tengan ganas de escribir una historia inédita en la industria local y que tengan mucho pero mucho empuje.

Hoy, la búsqueda es para **Santander Consumer **dentro del equipo de **Negocios Prendarios.**

**Los resúmenes a este desafío para**:

- Interactuar con la red de sucursales y concesionarios para cumplimentar lo requerido por políticas y obtener la resolución de las operaciones en curso.
- Gestionar con las distintas áreas de Banco como de SC para lograr la optimización de los tiempos en las propuestas de crédito.
- Coordinar el equipo dependiendo las necesidades diarias y sus tareas.
- Gestionar con el Back Office de Accenture las operaciones que no llegan al fin del proceso en los tiempos correctos.
- Administrar con el equipo que las preguntas diarias recibidas vía telefónica, whatsapp o mail para dar soporte al área comercial sean respondidas.
- Capacitar y mantener informado de los cambios en el proceso a los usuarios internos o externos que lo demanden



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