Collections Team Lead
hace 2 meses
World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.
WBL is a U.S.based company with a 100% remote workforce.
This is a remote Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern, Monday through Friday, although hours worked may be greater based upon operational requirements. The job requires excellent oral and written command of the English language. **Resumes must be submitted in English.**
**Essential Functions**:
- Lead the team with monitoring loan aging reports to identify troubled accounts.
- Maintain thorough records of collection efforts and status of accounts.
- Contact borrowers with delinquent accounts and solicit payment.
- Review severely delinquent loans and recommend migration to non-performing status when collection efforts are no longer productive.
- Other projects and duties as assigned.
**Requirements**:
- 5+ years experience Collections, Customer Service, or related field
- Loan/mortgage industry experience preferred.
- 100% fluency in English, with exceptional English verbal and written communication skills
- Bachelor’s Degree (four year college or technical school) in Business Administration, Finance, Economics or a related field preferred.
- Experience with Microsoft: Outlook, Excel, Word, PowerPoint and Teams is required.
- Ability to prioritize effectively and meet deadlines.
- Excellent attention to detail.
- You must have your own laptop or desktop to use (the company does not supply equipment).
**Benefits**
- Contract/Consultant position
- DOE
- 11 US Paid Holidays
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