Manager IT Consumer Buenos Aires, Argentina
hace 7 meses
Be a part of a revolutionary change - find your future in our future
At PMI, we’ve chosen to do something incredible. We’re transforming our business and building our future with one clear purpose - to deliver a smoke-free future. We're disrupting our company from the inside out. Our transformation is redefining every area of our business. From where and how we make and sell our products—to how we engage our consumers and society.
To support this vision, PMI is evolving into a science and technology-based, consumer-facing, multi-category company—and Information Technology (IT) is a vital partner in helping to lead the way. As we accelerate PMI's vision, we get to dream big too.
With unique and transformative IT projects matching all levels of skill and ambition, we've taken on the spirit of a start-up, with the freedom to craft and define our digital future, but with the support and scope of a vast global business.
Your day to day
- You will oversee the roadmap’s definition for all IT Commercial services in scope along with the business’ senior management team to understand their requirements and communicate new features to all partners, leading the implementation of B2B and B2C solutions aligned with company's local and global omnichannel strategies.
- Be responsible for the portfolio of IT Commercial services under your team’s responsibility to ensure functional and technical evolution of these solutions.
- Participate in strategic discussions and manage the total budget associated with the projects by following financial guidelines and regular reporting.
- Service Management: Coordinate end-to-end activation of a certain set of features, always ensuring SLA and security, measurement, metrics, and improvement cycles are in place.
- Assess team maturity and synergy on periodic basis, mentoring team members where needed and removing any roadblocks to keep the delivery momentum.
Who we’re looking for
- An experienced leader with demonstrated skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and growing transparency.
- End-to-end experience in large scale projects for digital B2C/B2B businesses, providing complex solutions, eCommerce, customer care, CRM, Data (SnowFlake, Matillion, data governance) and Electronic Invoice solutions.
What's nice to have
- Experience in Cloud Technology, Software Architecture (Microservices, CI/CD, DevOps), SaaS and API Integration technologies with MuleSoft.
- Knowledge of agile tools and techniques like: Kanban, Design Thinking, Burndown techniques, and Retrospective formats.
- Experience with service management frameworks (ITIL) and vendor management.
- Professional scrum certification (Product owner, Scale, Agile Leadership) and Project management certification (PMP).
Ultimately, personality means more to us than skills. If you have the passion and mindset, we’d urge you to apply: we will help you develop the skills.
WHY SHOULD YOU JOIN US?
At PMI IT, we believe success to be fuelled by our employees, depended on them coming to work every single day with a sense of purpose and an appetite for challenge. We are a people first organisation committed to empowering you to take risks, grow and explore. Here’s what sets us apart:
- We’re redefining the big picture of well-being and personal development. We seek the best professionals but recognize them as parents, caregivers, family, and community members. We look after each other and care for our people, so wherever you join us around the world, we’re committed to providing the type of benefits only a company like PMI can offer
- Being the fastest learning IT organization in the world is core to our culture, so we invest significantly in developing our people. From mentoring to technical certifications, stretch roles, soft skills development, and executive education, we help our people develop the skills they need to do their best work and create their own unique impact.
- At PMI IT, we believe diversity and inclusiveness are essential to every industry. We’re proud that our culture is built upon strong corporate values, a foundation of respect and belonging, and a commitment to diversity and inclusion that welcomes a variety of skill sets, backgrounds, and experiences.
- We see digital technology as disruptive, and possibilities as endless. Our teams work with innovative technologies such as Cloud, APIs, IoT and AI, supported by management practices and principles such as Agile, Design Thinking, and Product Management.
Together, let’s deliver a smoke free future.
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