Helpdesk IT Engineer Level 1-2 for Argentina
hace 2 meses
We’re GlobiQOR, an outsourcing/remote staff experts - Elevating businesses through intelligence, innovation, and results-driven strategies. We offer to our employees:
- US Dollar Payment
- Work-From-Home
- Full or part-time working hours
- Paid Time Off: vacations and local holidays.
Shift Schedule:
- Sunday to Thursday 2:00 AM - 10:00 AM EST
**Benefits**:
- Work From Home & Paid Time Off
Key Responsibilities
- Time Management: Accurately account for at least 80% of hours worked through daily time entries.
- Task Ownership: Take full responsibility for tasks, ensuring they are completed and resolved effectively.
- Quality Control: Show a personal commitment to the quality of work performed and associated tasks.
- Troubleshooting: Resolve issues related to file, print, and remote access services. - Administration: Manage user and group administration, configure file permissions, check event logs, and perform backups and restores.
Must Haves:
- Excellent English communication skills.
- +2 years of experience in hardware, software, networking, and security.
- Operating Systems: Experience with Windows desktop operating systems.
- Networking: Understand TCP/IP, Internet connectivity troubleshooting, routers, firewalls, and the relationship between switches, hubs, patch panels, and network nodes.
- DNS Services: Basic understanding of DNS services.
- Firewall Technologies: Working knowledge of firewall technologies such as SonicWALL and FortiGate.
- Wireless Technologies: Working knowledge of wireless technologies.
Nice to Have:
- Certifications: CompTIA A+. Preferred: Network+, Security+, Microsoft AZ-900.
Pay: From $1,280,000.00 per month
**Experience**:
- Help Desk: 1 year (required)
**Language**:
- English (required)
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