Customer Service
hace 4 meses
**In Move Consulting** se encuentra en la búsqueda de un **Customer Service Freight Forwarder** para una **empresa de logística internacional, ubicada en Vicente López, Pcia. de Buenos Aires**. Es una oportunidad para quienes quieran incorporarse a una empresa joven, descontracturada, socialmente responsable y en plena expansión.
Se requiere de una persona que gestione la logística de los clientes garantizando un alto nível de servicio y con al menos **2 años de experiência en el rubro Freight Forwarder**.
**Responsabilidades**:
- Gestión, coordinación y seguimiento integral de operaciones (End to End) de Expo/Impo marítimas, aéreas, terrestres y multimodales de los clientes.
- Supervisión de todas las operaciones, garantizando la satisfacción y fidelización de los clientes.
- Conocimiento en detalle de la logística de cada cliente y facilitación de una resolución oportuna y eficaz al momento de presentarse cualquier inconveniente.
- Contacto fluido y fidelización de clientes y proveedores.
- Manejo de los sistemas online de las navieras y proveedores.
- Gestión operativa, coordinación de las operaciones.
**Requisitos**:
- Contar con al menos 2 años de experiência en el rubro Freight Forwarders, Expo/Impo (comprobable)
- Idioma Inglés avanzado (excluyente)
- Dominio de Excel, web navieras y sistema (excluyente)
Buscamos personas con capacidad de organización, iniciativa, que propongan ideas, analicen oportunidades, sean dinámicas, que puedan relacionarse con diferentes estilos de personas y creen vínculos de confianza. Sobre todo, que tengan una mirada 100% enfocada en el cliente.
Se trata de una posición en **relación de dependencia directa con la empresa**, de **lunes a viernes de 9 a 18 hs, con un formato hibrido de trabajo, tres días de home office y dos de forma presencial en las oficinas.**
Tipo de puesto: Indefinido, Tiempo completo
Pregunta(s) de postulación:
- Cual es tu remuneración neta pretendida?
- Cuantos años de experiência tenes en el rubro?
- Cual es tu motivación para el cambio?
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