Site Solutions Analyst

hace 6 meses

Buenos Aires, Argentina IQVIA A tiempo completo

**Job Summary**

The Site Solutions Analyst is responsible for initial site communication, site required document collection and validation and upload within the proprietary software system pass through payments and ensuring site satisfaction. This position is responsible for the data interpretation and implementation of Clinical Trail contracts with CRO’s, clinical sites, and investigators. This includes control and oversight of the master site list, set-up of site payee details, payment terms, budget, and amendment of site records; upon receipt of applicable documentation. The Site Solutions Analyst is responsible for site communication throughout the lifecycle of a project and ensuring all submitted pass through payments have been made accurately and timely.

**Summary of Essential Job Functions**
Provides support for the start-up, maintenance and study closeout phases of payments service delivery.
Identify and communicate opportunities for process improvement to the immediate supervisor
Ensures that all contract records are established to support timely and accurate payments to sites within the terms of signed SOWs with Sponsors.
Works in coordination with designated Client Service Lead(s) to support achievement of contractual commitments from study initiation through closeout.
Maintains the master site list for assigned clinical trials, ensuring that all setup documents have been received - including but not limited to the Payment Intake Form (PIF), W9, executed Clinical Trial Agreement (CTA), and Amendments.
Posts CTAs, PIFs, W9s, W8s or other contract related documents to the site contract record
Set-up initial CTA visit and reimbursable budgets.
Performs payment processing and supports site customer service for an assigned set of Sponsor(s) and studies
Responsible for ownership, opening, monitoring and resolution of cases and site communications
Ensures work is SSAE18 compliant where appropriate.
Ensure that all vendor and budget set-ups are peer reviewed for accuracy as defined by SSAE18 policies and procedures.
Process site contact (payment notification/portal access), Principle Investigator (PI), tax ID, payee, name, address or banking change requests in compliance with SSAE18 policies and procedures to ensure that payments are processed with accuracy.
Responsible for opening, managing and closing site administrative trackers
Responsible for final closeout site communication(s) and ensuring all pass-through payments have been reconciled before study close out
Responsible for the preparation of project specific status updates, site related, which are provided to the Client Service Lead prior to their established Sponsor calls and may be asked to speak to these items during those discussions.
Responsible for reporting on Site Solutions specific (site setups, invoices, customer service) red line items (deliverables processed outside of IQVIA’s established acceptable processing thresholds) to be reported during Sponsor Governance Meetings
Acts as an escalation point for open site-specific issues
Other duties as assigned

Competencies
Teamwork - Listens and responds constructively to other team members’ ideas. Expresses disagreement constructively (e.g., by emphasizing points of agreement, suggesting alternatives that may be acceptable to the group). Provides assistance, information, or other support to others, to build or maintain relationships with them.
Adaptable - Personally develops a new method or approach. Proposes new approaches, methods, or technologies. Develops better, faster, or less expensive ways to do things.
Customer Orientation - Quickly and effectively solves customer problems. Let’s customers know he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Technical/Professional Knowledge and Skills - Acquires and applies knowledge, skills and experience to accomplish results. Assesses situations accurately and determines appropriate action. Identifies and utilizes resources effectively and responsibly. Plans, prioritizes, and organizes work effectively to produce measurable results. Takes ownership for own self-development.
Professionalism and Accountability - Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions. Sets high standards and well-defined, realistic goals for one’s self; displays a high level of effort and commitment towards completing assignments in a timely manner; is motivated to achieve.

**Supervisory Responsibilities**

This position does not have responsibility for managing people.

**Minimum Experience Requirements**

Bachelor’s Degree in Finance, Accounting or Business Administration preferred, or equivalent experience
Minimum 1¬-2 years of relevant work experience preferred
Minimum 1-2 years of prior accounts payable/invoicing experience preferred
Minimum 1-year data experience entry preferred
Prior customer service exp

  • Site Solutions Associate

    hace 7 meses

    Buenos Aires, Argentina Novasyte A tiempo completo

    Essential Functions - Generate one-time billings for client sites in department’s proprietary system; - Scans and posts site invoices and back up documentation to the billings within proprietary system; - Manages Level I site inquiries in the designated case management system; - Responds promptly to site inquiries in conjunction with designated department...

  • Assoc Global Site Activation Analyst or Global Site

    hace 1 semana

    Buenos Aires, Argentina IQVIA A tiempo completo

    We're looking for an **Assoc**. **Global Site Activation Analyst** **or a **Global Site Activation Analyst** to join one of our teams! Manages and executes the site identification process and performs regulatory, start-up, and maintenance activities in accordance with regulations, SOPs, and project requirements either at the global, regional, or country...

  • Site Solutions Associate

    hace 8 meses

    Buenos Aires, Argentina IQVIA A tiempo completo

    **Essential Functions** - Generate one-time billings for client sites in department’s proprietary system; - Scans and posts site invoices and back up documentation to the billings within proprietary system; - Manages Level I site inquiries in the designated case management system; - Responds promptly to site inquiries in conjunction with designated...

  • Site Solutions Analyst

    hace 5 meses

    Buenos Aires, Argentina Novasyte A tiempo completo

    ob Overview Provide financial support, ensuring accurate configuration and maintenance of project financial data / activity within the Company's Project / Contract accounting and tracking system. Assist with the review and analysis of project financial activity to ensure adherence to identified internal control requirements and compliance with Company...

  • Site Solutions Analyst

    hace 6 meses

    Buenos Aires, Argentina Novasyte A tiempo completo

    Job Overview Provide project financial support and direction on assigned single country, single service projects, and ensuring project financials are properly monitored and managed in pursuit of maximizing project profitability and cash flow. Essential Functions - Conduct monthly review and analysis of assigned projects, including review of revenue...

  • Site Solutions Analyst

    hace 6 meses

    Buenos Aires, Argentina Novasyte A tiempo completo

    Job Overview Provide project financial support and direction on assigned single country, single service projects, and ensuring project financials are properly monitored and managed in pursuit of maximizing project profitability and cash flow. Essential Functions - Conduct monthly review and analysis of assigned projects, including review of revenue...

  • RDS Analyst

    hace 2 semanas

    Buenos Aires, Argentina TASQ Staffing Solutions A tiempo completo

    Role: Service Desk (RDS Analyst) Must be bachelor's graduate of any technical course(prefer IT courses)IT Service Desk experience who provide L1 & L1.5 support and has at least 2-5yrs Remote Desktop Support experienceExcellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS Office etc)Understanding of Windows 7 & 10 operating...

  • Application Analyst

    hace 2 semanas

    Buenos Aires, Argentina Vets Hired A tiempo completo

    Description Under the direction of an Application Manager, the Application Analyst performs troubleshooting, maintenance, and optimization of existing software applications. They design, build, test, and support new applications and modules within their portfolio and/or service line. The Analyst must achieve in-depth knowledge of the software application and...

  • Site Solutions Analyst

    hace 5 meses

    Buenos Aires, Argentina IQVIA A tiempo completo

    Job Overview Provide project financial support and direction on assigned single country, single service projects, and ensuring project financials are properly monitored and managed in pursuit of maximizing project profitability and cash flow. Essential Functions - Conduct monthly review and analysis of assigned projects, including review of revenue...

  • Site Solutions Analyst

    hace 6 meses

    Buenos Aires, Argentina IQVIA A tiempo completo

    Job Overview Provide project financial support and direction on assigned single country, single service projects, and ensuring project financials are properly monitored and managed in pursuit of maximizing project profitability and cash flow. Essential Functions - Conduct monthly review and analysis of assigned projects, including review of revenue...

  • Senior Developer for Customer Experience Solutions

    hace 4 días

    Buenos Aires, Buenos Aires C.F., Argentina Infotree Global Solutions A tiempo completo

    About UsInfotree Global Solutions is a leading provider of digital solutions for the transportation industry.Job SummaryWe are seeking an experienced Senior Developer to join our Customer Experience (CX) unit. The successful candidate will be responsible for designing, developing, and operating holistic solutions for travelers.Key ResponsibilitiesParticipate...

  • Business Analyst at Ch2 Solutions

    hace 3 meses

    Buenos Aires, Argentina Corporación F&M S.A.C A tiempo completo

    We (Torre) are helping Ch2 Solutions find a top candidate to join their team full-time for the role of Business Analyst. Compensation: To be agreed. Location: Remote (specific timezone). GMT-10:00 to GMT-02:00. What makes you a strong candidate: - You are proficient in agile methodologies, business analysis, product ownership and scrum. - English - Native...

  • Senior Business Analyst

    hace 1 mes

    Buenos Aires, Buenos Aires C.F., Argentina McFadyen Digital A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Business Analyst to join our team at McFadyen Digital. As a key member of our ecommerce solutions team, you will be responsible for analyzing business requirements and developing innovative solutions to drive business growth.Key ResponsibilitiesEcommerce Requirements Gathering: You will work closely with...

  • HRis-enterprise Solutions Analyst- Adp Workforce

    hace 6 meses

    Buenos Aires, Argentina TechGenies A tiempo completo

    Enterprise Solutions Analyst HRIS - Job Description - **TechGenies, **is a multinational company from the United States with more than 13 years in the Software and technology market, we are looking for a full - time Enterprise Solutions Analyst HRIS We are a global software development firm that has been delivering custom solutions to a wide range of...

  • On-site IT Support Analyst

    hace 6 meses

    Buenos Aires, Argentina Baker McKenzie A tiempo completo

    The On-site IT Support Analyst will ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, and actively resolving customer requests and escalations from the Global Technology Help Desk. Problem resolution will involve...

  • Analyst, On-site IT Support

    hace 5 meses

    Buenos Aires, Argentina Baker McKenzie A tiempo completo

    The Analyst, On-site IT Support will ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Technology Help Desk. Problem resolution...

  • Global Site Activation Analyst in Latam

    hace 5 meses

    Buenos Aires, Argentina Novasyte A tiempo completo

    Manages and executes the site identification process and performs regulatory, start-up, and maintenance activities in accordance with regulations, SOPs, and project requirements either at the global, regional, or country level. Prepares and manages site regulatory documentation; reviews and negotiates site regulatory documents and contracts with sites and...

  • IT Business Solutions Analyst

    hace 6 meses

    Buenos Aires, Argentina Grupo Techint A tiempo completo

    Buscamos **IT Business Solutions Analyst / Analista Funcional BI**! La posición está basada en Buenos Aires. **Principales responsabilidades**: - Participar en los relevamientos, desarrollos y puesta en marcha de los sistemas de gestión de la compañía. - Liderar proyectos de exposición de información, incluyendo la definición del requerimiento, el...

  • Senior Business Analyst

    hace 2 meses

    Buenos Aires, Argentina Infotree Global Solutions A tiempo completo

    Location: Munich, Germany (On-site)Framework Agreement: CoMPass ITLanguages: German (B2) English (B2)Project: Polarion DB ProcurementContract: Full-time contract of employment directly with our client. About the Project:Deutsche Bahn AG (DB) is introducing Polarion, a new requirements management tool to enhance its procurement processes for rail vehicles,...

  • Sr. Site Contracts Associate/site Contracts

    hace 6 meses

    Buenos Aires, Argentina Novasyte A tiempo completo

    External Job Description - IQVIA Biotech is seeking a Senior Site Contracts Associate or Site Contracts Associate located in Argentina: - BASIC FUNCTION: - To manage the review and negotiation of contracts with Investigators participating in clinical research on behalf of pharmaceutical Sponsors.- ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES: -...