Assistant Manager
hace 4 semanas
The Assistant Manager - Quality, Production Reporting & Analytics will support the Quality, Production Reporting, and Analytics team. This includes supporting objectives across Business Professionals functions focused on ensuring Baker McKenzie can monitor its Functions' service delivery and global Centers' service delivery (e.g., quality, productivity, and efficiency).
**Responsibilities**:
- Support the design, development, implementation, and overall management of PBS reporting standards across all functions, services, and centers, to be consumed by PBS staff, line managers/leaders, and firm leadership
- Conduct analyses of services to ascertain and identify potential issues, and coordinate the notification of affected functions, services, or centers and the Call to Resolve - Process & Quality team (C2R - P&Q) for root cause corrective action/s or potential enhancement projects
- Implementation and overall management of a multi-dimensional performance measurement system to understand results vs. targets in all PBS service delivery areas
- Coordinate with Service Owners (SOs), Center leads and Technology teams to ensure all reports and dashboards are implemented based on a common understanding of service reports and analyses
- Support the engagement with SOs, Center leads, and other stakeholders when service issues and missed SLAs are identified
- Coach team members in the mastery of required methodologies, standards, and tools
- Support the alignment of PBS services across all Service Centers
- Monitor and report on the overall performance of the team
- Lead or support ad-hoc reporting initiatives that cross functional boundaries within PBS across the Firm
**Skills and Experience**:
- Bachelor’s degree (Degree in business, statistics, math, computer science, engineering, or other relevant fields would be preferred)
- Extensive experience in data analytics, reporting, and project management. Experience in Back Office, Shared Services, or Third-Party Vendor organizations is required Required experience working with ServiceNow Reports and Performance Analytics, Tableau, SharePoint, Database Management (e.g., SQL scripting, Python), and Power BI
- Proficient to Expert experience with MS Office, Productivity, Reporting and Visualization (e.g., Tableau, Power BI), Data Virtualization (e.g., Python), and Statistical Analysis Tools (e.g., MiniTab) is preferred
- Experience working with ServiceNow or similar workflow management technology platforms is preferred
- Certification in industry best practices or standards (e.g., COPC, ISO, CMMI, etc.) is a plus
- Experience in handling change management with a solid understanding of the impacts of process and technology changes on the business
- Exceptional stakeholder management skills and providing insights into the progress
- Ability to leverage available resources and manage the project under pressure to deliver on time
- Excellent verbal and written English communication skills
- Demonstrated ability to deal with and resolve conflicts
- Ability to assist in the identification and development of methods, plans, and documentation to streamline processes, reports, and systems to improve operations and encourage planning to ensure project results
-
Assistant Manager
hace 1 semana
Buenos Aires, Argentina Unica Construction Group A tiempo completoJob Summary: **Responsibilities**: - Assist the Manager in supervising staff and daily field operations. - Train team members on product knowledge, sales techniques, and customer service. - Manage Projects. - Handle customer inquiries, issues, and escalations promptly and professionally. - Conduct interviews, hire new employees, and provide ongoing feedback...
-
Assistant Manager
hace 2 semanas
Buenos Aires, Argentina Unica Construction Group A tiempo completoJob Summary:Responsibilities: Assist the Manager in supervising staff and daily field operations. Train team members on product knowledge, sales techniques, and customer service. Manage Projects. Handle customer inquiries, issues, and escalations promptly and professionally. Conduct interviews, hire new employees, and provide ongoing feedback to team...
-
Assistant Finance Manager
hace 2 semanas
Buenos Aires, Argentina Club Med A tiempo completoYou are Friendly, you are gifted in representing Club Med's values to customers and employees. Key to our activity, you work with different departments and contribute to our overall success.You will Assist the financial manager in administrative, financial, accounting and budgetary management procedures Control and record income (entering customer payments,...
-
Assistant Finance Manager
hace 4 semanas
Buenos Aires, Argentina Club Med A tiempo completoYou are - Friendly, you are gifted in representing Club Med’s values to customers and employees. - Key to our activity, you work with different departments and contribute to our overall success. You will - Assist the financial manager in administrative, financial, accounting and budgetary management procedures - Control and record income (entering...
-
Marketing Assistant
hace 4 semanas
Buenos Aires, Argentina A Hiring Group A tiempo completoOur company is looking to hire a marketing assistant who will be working closely with our marketing Manager to develop and implement marketing plans and strategies for our brands. To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in marketing is a must. Effective written and...
-
Front Desk Manager Assistant
hace 2 semanas
Buenos Aires, Argentina Club Med A tiempo completoYou are Sociable, you know how to connect with our guests and build a trusting relationship. Helpful and attentive, finding the right solution for all our guests. Multilingual, you master at least two languages and are comfortable with international guests.You will Relay by your actions and your presence at the reception the directives and the priorities...
-
Executive Assistant
hace 3 meses
Buenos Aires, Argentina Sur A tiempo completoWe are looking for an Executive Assistant to perform a variety of administrative tasks and support our company’s senior-level managers. Executive Assistant’s responsibilities include managing calendars, making travel arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills...
-
Assistant Brand Manager Skin Health
hace 3 semanas
Buenos Aires, Argentina Kenvue A tiempo completo**Assistant Brand Manager Skin Health**-2307009241W Description Kenvue is currently recruiting for Assistant Brand Manager Skin Health. This position reports into Sr Brand Manager Skin Health LAS and is based at Buenos Aires. **Who We Are** At Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in...
-
Executive Assistant
hace 3 semanas
Buenos Aires, Argentina Hello Sugar A tiempo completoAbout Hello Sugar Hello Sugar is a fast-growing waxing and sugaring franchise with over 100 locations worldwide. We are dedicated to providing exceptional customer experiences through innovative service and a commitment to excellence. As we continue to expand, we are seeking a proactive and skilled Executive Assistant to join our team and help streamline...
-
Front Desk Manager Assistant
hace 4 semanas
Buenos Aires, Argentina Club Med A tiempo completoYou are - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are comfortable with international guests. You will - Relay by your actions and your presence at the reception the directives and the...
-
Executive Assistant
hace 2 semanas
Buenos Aires, Argentina Sur A tiempo completoWe are looking for an Executive Assistant to perform a variety of administrative tasks and support our company's senior-level managers. Executive Assistant's responsibilities include managing calendars, making travel arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills and...
-
Legal Assistant
hace 4 semanas
Buenos Aires, Argentina Sofvio A tiempo completoWe're helping one of our clients, Remote Latinos, hire for a Legal Assistant. “We service the real estate industry with the best A-players from Latin America” Compensation: USD1K - 1.6K/month. Location: Remote (for Colombia, Mexico, Nicaragua, Bolivia, Peru, Venezuela, Chile, Uruguay, Argentina, Honduras, Panama, and Dominican Republic...
-
Executive Assistant
hace 2 meses
Buenos Aires, Argentina Sur A tiempo completoWe are looking for an Executive Assistant to perform a variety of administrative tasks and support our company’s senior-level managers. Executive Assistant’s responsibilities include managing calendars, making travel arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills...
-
Legal Assistant
hace 4 semanas
Buenos Aires, Argentina Sofvio A tiempo completoWe're helping one of our clients, **Remote Latinos**, hire for a **Legal Assistant.** “We service the real estate industry with the best A-players from Latin America” Compensation**:USD1K - 1.6K/month.** Location**:Remote (for Colombia, Mexico, Nicaragua, Bolivia, Peru, Venezuela, Chile, Uruguay, Argentina, Honduras, Panama, and Dominican Republic...
-
Actuarial Assistant
hace 2 semanas
Buenos Aires, Argentina Assurant A tiempo completoThe Actuarial Assistant supports various actuarial functions that include pricing, financial reporting, & forecasting and product set up. They complete analysis on standard, defined tasks. This role learns techniques which support Assurant operations in achieving its goals related to revenue and profitability targets. The Actuarial Assistant understands...
-
Actuarial Assistant
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Randstad AR A tiempo completoEsta propuesta te puede interesar En Randstad nos moviliza ayudar a las personas y a las organizaciones a desarrollar todo su potencial. Ese es el compromiso que asumimos como compañía en todo el mundo, un compromiso que nos impulsa a ir más allá para lograr que nuestros clientes y candidatos alcancen el éxito. ¿Cómo lo hacemos?, combinando nuestra...
-
Executive Assistant
hace 2 semanas
Buenos Aires, Argentina Hello Sugar A tiempo completoAbout Hello SugarHello Sugar is a fast-growing waxing and sugaring franchise with over 100 locations worldwide. We are dedicated to providing exceptional customer experiences through innovative service and a commitment to excellence. As we continue to expand, we are seeking a proactive and skilled Executive Assistant to join our team and help streamline our...
-
Actuarial Assistant
hace 2 semanas
Buenos Aires, Argentina Assurant A tiempo completoThe Actuarial Assistant supports various actuarial functions that include pricing, financial reporting, & forecasting and product set up. They complete analysis on standard, defined tasks. This role learns techniques which support Assurant operations in achieving its goals related to revenue and profitability targets. The Actuarial Assistant understands...
-
Actuarial Assistant
hace 2 semanas
Buenos Aires, Argentina RANDSTAD A tiempo completoEsta propuesta te puede interesar En Randstad nos moviliza ayudar a las personas y a las organizaciones a desarrollar todo su potencial. Ese es el compromiso que asumimos como compañía en todo el mundo, un compromiso que nos impulsa a ir más allá para lograr que nuestros clientes y candidatos alcancen el éxito. ¿Cómo lo hacemos?, combinando nuestra...
-
Actuarial Assistant
hace 4 semanas
Buenos Aires, Argentina RANDSTAD A tiempo completoEsta propuesta te puede interesar En Randstad nos moviliza ayudar a las personas y a las organizaciones a desarrollar todo su potencial. Ese es el compromiso que asumimos como compañía en todo el mundo, un compromiso que nos impulsa a ir más allá para lograr que nuestros clientes y candidatos alcancen el éxito. ¿Cómo lo hacemos?, combinando nuestra...
