HR Operations Senior Analyst
hace 2 meses
**How will you CONTRIBUTE and GROW?**:
The HR Sr Analyst reports directly to the HR Supervisor. In collaboration with other HR Analysts, She/He will be responsible for validating Data in the HR system ( Workday is a plus), answering or redirecting employees' questions, and supporting the administration of compensations. The Sr. Analyst will be responsible for Brazil Country.
Also will be the focal point for HRBP´s and CoE´s in the processes
- **Identify,validate and update data related to compensations in HR System ( Workday) ensuring accuracy and alignment with local compensation strategy/definition.**
- **Administration of Collective Labor Agreements (CCT), commissions, and their integration with Payroll, ensuring regulatory compliance and alignment with internal compensation policies in Brazil.**
- **Proactive management of SNOW tickets: Efficiently manage ServiceNow tickets providing timely and accurate responses to employees inquiries, ensuring a customer focused experience aligned with organization objectives.**
- **Continuous improvement Culture: Promote a Continuous Improvement mindset by reviewing and optimizing the actual processes, implementing innovative solutions to increase operational efficiency**
- **Effectively escalate complex issues and requests to the relevant HR Business Partner or CoE contacts ensuring appropiate resolution of critical matters.**
- **Process documentation accuracy: Develop and update process documentation ensuring workflows are well-defined and easily understandable for all stakeholders involved.**
- **Ensure delivery of services in accordance with agreed performance levels (KPI´s)**
- **Timely and accurate service delivery: Guarantee the timely and accurate delivery of services contributing to the fullfilment of services agreements and driving overall organizational satisfaction.**
**__________**:
**Are you a MATCH?**:
**Education and Experience Requirements**:
- **College degree related to Human resources, Administration or similar**
- **Knowledge of HR System Solutions, Excel functions, Google G-Suite required**
- **Experience in Payroll / Compensation > 2 years required**
- **Power Bi and metrics analysis experience desirable**
- **Experience working with Brazil in Payroll / compensation is a plus.
**Language Requirements**:
- **English: intermediate proficiency required [B2/C1]**
- **Portuguese: Intermediate proficiency required [B2/C1]
**Other Knowledge, Skills or Abilities Required**:
- **Proven ability to establish and maintain excellent working relationships.**
- **Highly self-motivated, able to work fairly autonomously with general direction.**
- **Excellent verbal and written communication skills.**
- **Proven problem solving ability and successful conflict resolution.**
- **Excellent customer focus (internal & external) & Continuous improvement mindset.**
**#LI-MB5**
**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
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