Analista Customer Service
hace 4 meses
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL._
- We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement._
- DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?_
- En CEVA Logistics nos encontramos en la búsqueda de un Analista Customer Service para un importante cliente de la industria de repuestos y autopartes.Las principales tareas son:
- Desempeñar rol de atención al cliente para la actividad de transporte
- Identificar problemáticas y gestionar su resolución
- Comunicación de novedades, seguimiento de casos hasta su cierre
- Mantener informado al cliente y destinarios - anticipar problemáticas
- Elaboración y presentación de informes relacionados con la performance del servicio de entregas
Para desempeñar este rol, deberas contar con:
- Experiência mínima de 2 años en tareas administrativas en logística u operaciones de deposito medianos a grandes
- Experiência en atención al cliente tanto interno como externo
- Nível intermedio de excel (tablas dinamicas y fórmulas)
Se valoraran las siguientes aptitudes:
- Proactividad
- Autonomía
- Orden y organización
- Constancia y seguimiento de temas
- Foco en el cliente
Lugar de trabajo: TortuguitasOfrecemos un lugar de trabajo rodeado de profesionales del rubro de la Logística en donde podras aprender y tambien aportar con nuevas ideas; trabajo en equipo y posibilidades de crecimiento.Te esperamos- As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
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