Customer Service Analyst

hace 2 semanas


Buenos Aires, Argentina Paula Schattner A tiempo completo

**Customer Service Analyst
Para Onboard estamos buscando sumar el mejor talento al equipo de Operaciones

Onboard es un agente de carga a la medida de las necesidades de cada cliente.

El mejor socio en logística.

Principal **misión **del puesto:
Coordinacion y Seguimiento de las cargas Aereas/Marítimas. Mantener a los clientes informados en todo momento del estado de sus cargas.

Principales **responsabilidades**:

- Comunicación con clientes
- Comunicación con proveedores (Agentes y Agentes Consolidadores)
- Comunicación con vendedores, documentación y administración (comunicación interna).
- Carga al sistema operativo y actualización de estado de cada operación Aérea/ Maritima
- Carga al sistema operativo de la venta de cada operación.
- Control de gastos de compra e imputación al sistema operativo.
- Cierre de carpeta y control final de cada operación.
- Alta de clientes
- Soporte en cotizaciones al sector ventas.

**Requisitos:
- Estudiantes o recién egresados de la carrera de Comercio Internacional.
- Inglés intermedio/avanzado
- Fuertes habilidades resolutivas y de atención al cliente.

**Condiciones y beneficios:
- Jornada Laboral: Lunes a viernes de 9 a 18hs
- Modalidad: Híbrida (Lunes a Jueves presencial en las oficinas y Viernes Home-Office)
- Lugar de Trabajo: Zona Oeste. Leloir Plaza 3 West Side, Ituzaingó.
- Prepaga: Swiss Medical
- Clases de Inglés In-company
- Snacks en la oficina



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