Account Manager
hace 4 semanas
Overview:
**Now is the time to join us**
At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.
**Responsibilities**:
**Who are you?**
You are a skilled client management/success professional who is dedicated to your craft and can manage complex client relationship and accounts under limited supervision. In this role, you will manage and nurture client relationships by understanding your client’s business objectives, promoting effective engagement and activation strategies, and ensuring flawless execution. You will oversee the day-to-day account management activities for the assigned clients by working closely with other functional departments within the company. As an Account Manager, you demonstrate a solid understanding of engagement success drivers and best practices to maximize a client’s ROI, and help ensure ongoing client retention, revenue growth, relationship, and reference-ability.
**In this role you will wear many hats, but your knowledge will be essential in the following**:
- Day-to-day relationship management of a group of existing clients and the successful onboarding and management of new clients
- Overall knowledge of client, client expectations, and goals to effectively present information, respond to questions, and follow up on inquiries from clients
- Effectively communicate roadmap and engagement solutions with passion and excitement
- Proactively monitor campaign performance and develop strategies for improved engagement in collaboration with the commercial team
- Serve as a customer advocate within Virgin Pulse and partner with internal departments to develop, implement, and drive strategies to meet requirements and enhance offerings
- Trouble-shoots and resolves issues by working with service delivery teams as appropriate
**Program Management and Service Delivery**
- Maintains internal client management tools, such as, Gainsight, Salesforce, Confluence, Jira, etc.
- Monitors member engagement and results to provide recommendations, as appropriate, to the Commercial team
- Performs additional projects and tasks as required
**Project Management**
- Works closely with Project Management Team for the successful implementation of new clients
- Manages year-round client program plan(s)
- Oversees day-to-day account management activities for assigned accounts. Coordinates with appropriate personnel, such as project management, configuration teams, business analysts, etc., as needed.
- Documents and acts on client feedback as appropriate.
- Ensures timely and successful delivery of all program components
- You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in._
Qualifications:
**What you bring to the Virgin Pulse team**
**In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including**:
- Bachelor's degree, or equivalent, in related discipline
- Account Manager
3+ years of direct account management work, which includes primary accountability of the overall account relationship
- Senior Account Manager
6+ years of direct account management work, which includes primary accountability of the overall account relationship with large enterprise & strategic revenue clients
- Background in healthcare (Health Plan or Hospital System), Insurance or Financial Services, working in Compliance, Risk or Governance
- Prior experience implementing marketing/engagement solutions that include the following channels is a plus but not required.
- Integrated Voice Response (IVR)
- Print
- SMS
- Social
**You also take pride in offering the following Core Skills, Competencies, and Characteristics**:
- Excellent knowledge and skill using Microsoft Office suite
- Characteristics you regularly demonstrate should include:
- Strong interpersonal, presentation, and writing skills
- Strong organizational skills and detail orientation
- Demonstrated ability to collaborate
- Agile and is comfortable with change
- Willing to wear many hats
- Enjoys a fast-paced environment
- Collaborative
- Self-directed and proven ability to work independently
- Knowledgeable and can be seen as a trusted advisor**Why work at Virgin Pulse?
Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Amadeus A tiempo completoJob TitleAccount ManagerJob Title: Position type: PermanentLocation: Buenos Aires, ArgentinaJob family: Account ManagementAbout Your Business Area/Department:Do you have a template for this position?Summary of the role:Job Description SummaryManage and grow existing small to medium customer accounts. Support the customers in their operational activities. May...
-
Account Manager
hace 2 meses
Buenos Aires, Argentina Amadeus A tiempo completoJob TitleAccount ManagerJob Title: Position type: PermanentLocation: Buenos Aires, ArgentinaJob family: Account ManagementAbout Your Business Area/Department:Do you have a template for this position?Summary of the role:Job Description SummaryManage and grow existing small to medium customer accounts. Support the customers in their operational activities. May...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Sagan A tiempo completoJob Title: Account Manager - LatamLocation: Remote (PST Timezone) Work Schedule: Monday - Friday, 11 AM to 7 PM PST Role Overview: As our Account Manager, you'll play a dual role in curating captivating meme content while also providing exceptional account management support to our valued clients. Your days will be filled with discovering the freshest memes...
-
Account Manager
hace 4 semanas
Buenos Aires, Argentina SP Recursos Humanos A tiempo completoImportante Agencia de Comunicaciones Integradas de Marketing incorpora Account Manager, cuyo objetivo será manejar un grupo de cuentas a las que se le proveen servicios de marketing y/o publicidad.Se trata de un papel desafiante que requiere un equilibrio cuidadoso entre las necesidades, los deseos y las prioridades del cliente, y el resultado final de la...
-
Account Manager
hace 2 meses
Buenos Aires, Argentina SP Recursos Humanos A tiempo completoImportante Agencia de Comunicaciones Integradas de Marketing incorpora Account Manager, cuyo objetivo será manejar un grupo de cuentas a las que se le proveen servicios de marketing y/o publicidad.Se trata de un papel desafiante que requiere un equilibrio cuidadoso entre las necesidades, los deseos y las prioridades del cliente, y el resultado final de la...
-
Account Manager Seeds
hace 2 semanas
Buenos Aires, Argentina Ghidini Rodil A tiempo completoCroda Argentina Account Manager Seeds Estamos buscando un profesional apasionado y orientado a resultados para unirse a un equipo altamente desafiante. Eres proactivo, orientado a resultados y te encanta establecer relaciones sólidas con los clientes? ¡Entonces, queremos conocerte! **Responsabilidades**: Desarrollo de mercado Servicio...
-
Account Manager
hace 3 semanas
Buenos Aires, Argentina Cider SA A tiempo completoNos encontramos en búsqueda de un Account Manager - Sector Privado, para importante empresa de Telecomunicaciones. Orientamos la búsqueda a estudiantes de carreras afines a telecomunicaciones, datos y/o voz, con al menos 5 (cinco) años de experiência en posiciones similares. **Será su función**: Comercialización del portfolio de productos de la...
-
Account Manager
hace 1 semana
Buenos Aires, Argentina Slasify A tiempo completoEstablished in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, Indonesia, South Korea, USA, Canada, France, Dubai, and more! **Responsibilities** -...
-
Account Manager
hace 3 semanas
Buenos Aires, Argentina Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
-
Account Manager
hace 3 semanas
Buenos Aires, Argentina Carolina Patricia Cianfagna A tiempo completo**Account Manager** **Innovadora Empresa de Consultoría en Finanzas ¿Te motivaría unirte a una empresa dinámica y en constante crecimiento? ¿Te apasiona la atención al cliente, la calidad del servicio y el mundo de las finanzas? Nuestro cliente es una Empresa de Consultoría en Finanzas comprometida con el éxito de sus clientes, que brinda...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Backoffice Abroad A tiempo completoBackoffice Abroad is seeking for an Account Manager to manage existing and new client relationships and be responsible for executing the end-to-end client recruiting process. The Account Manager will develop, retain and grow client relationships to ensure a high level of quality service and satisfaction. With this responsibility, the Account Manager will...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina VirginPulse A tiempo completoOverview:Now is the time to join usAt Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce...
-
Account Manager
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina KPMG Argentina A tiempo completoEn KPMG nos encontramos en la búsqueda de un Account Manager para sumarse con un rol estratégico.Como principales responsabilidades tendrás:Preparar datos y análisis para las discusiones presupuestarias.Organizar reuniones con diferentes países para alinear la estrategia de cuentas y definir los presupuestos.Completar el Account Planning) consolidando...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Expereo A tiempo completoExpereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Sagan A tiempo completoJob Title: Account Manager - LatamLocation: Remote (PST Timezone)Salary Range: 1000 USD Work Schedule: Monday - Friday, 11 AM to 7 PM PST Role Overview: As our Account Manager, you'll play a dual role in curating captivating meme content while also providing exceptional account management support to our valued clients. Your days will be filled with...
-
Account Manager Iii
hace 2 semanas
Buenos Aires, Argentina Thermo Fisher Scientific A tiempo completoThermo Fisher Scientific Inc., a world-class leader in enabling our customers to make the world healthier, cleaner, and safer, is currently seeking a highly motivated and proven individual to join our team as an Account Manager III. As an Account Manager III at Thermo Fisher Scientific, you will have the opportunity to work with a diverse team of...
-
Account Manager Iii
hace 2 semanas
Buenos Aires, Argentina Thermo Fisher Scientific A tiempo completoThermo Fisher Scientific Inc., a world-class leader in enabling our customers to make the world healthier, cleaner, and safer, is currently seeking a highly motivated and proven individual to join our team as an Account Manager III. As an Account Manager III at Thermo Fisher Scientific, you will have the opportunity to work with a diverse team of...
-
Account Manager
hace 3 semanas
Capital Federal, Buenos Aires, Argentina KPMG Argentina A tiempo completoEn KPMG nos encontramos en la búsqueda de un Account Manager para sumarse con un rol estratégico. **Como principales responsabilidades tendrás**: Preparar datos y análisis para las discusiones presupuestarias. Organizar reuniones con diferentes países para alinear la estrategia de cuentas y definir los presupuestos. Completar el Account Planning)...
-
Account Manager
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina BGH Tech Partner A tiempo completoDescripción del puesto: Account Manager - CloudEstamos en la búsqueda de un Account Manager especializado en Cloud para unirse a nuestro equipo. En este rol, tendrás la oportunidad de gestionar y fortalecer las relaciones comerciales con nuestros clientes, brindando soluciones innovadoras en el ámbito de la nube.Serás responsable de comprender las...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina Cider SA A tiempo completoNos encontramos en búsqueda de un Account Manager - Sector Privado, para importante empresa de Telecomunicaciones.Orientamos la búsqueda a estudiantes de carreras afines a telecomunicaciones, datos y/o voz, con al menos 5 (cinco) años de experiência en posiciones similares.Será su función: Comercialización del portfolio de productos de la CompañíaSe...
