Analytics Manager

hace 3 semanas

Buenos Aires, Argentina Groombuggy A tiempo completo

Groombuggy is the nation's premier mobile dog grooming company. We are growing rapidly. We are taking a Silicon Valley tech startup approach to the mobile dog grooming industry. We are proud of the work we do to create great jobs for dog groomers and help pet owners care for their loved ones. We're excited to become the next modern national pet brand.

We are looking for a part-time Analytics Manager. The Analytics Manager's goal is to build and maintain clean dashboarding for key company, team, and individual-level metrics. We have built an analytics roadmap and foundational infrastructure, now we need someone to take the baton and build v1 dashboarding on top of the foundation.

Our data infrastructure has two foundations:

- Salesforce. We operate much of the business out of Salesforce - CRM, invoicing and payments (with Square integration), customer messaging (with Twilio integration). We can build a lot of what we need using Salesforce Reports and Dashboards. We have many core Reports already built, they need to be visualized cleanly with Dashboards.
- Postgres. We have data sources outside of Salesforce as well (e.g. hourly clock in / clock out and compensation data for our team of dog groomers using a tool called Deputy). For these we stitch together the data via API. Our tech stack here is: a Postgres database managed by Aiven, ETL services provided by Stitch, data transformation by DBT, and visualization in Google Sheets using Coefficient.

Our analytics roadmap is foundational to our scaling. We are heavily data-driven and need dashboards on all kinds of things at our fingertips. The Analytics Manager will be the key owner of the roadmap.

This role is ideal for someone who has managed data analytics at an operationally complex business operating in the real world (we have lots of vans and groomers out on the road every day) using the tech stack noted above. We would love someone who has flexibility to dial hours up and down as needed, is highly responsive on Slack and otherwise, can attend regular team meetings, and has a great strategic sensibility combined with excellence in analytics.

This is a part-time, remote position. We imagine the role could start as 30-40+ hours full time for the first month or two, declining thereafter to a part-time role of 10-20 hours per week once the core dashboarding is built.

You'll be doing high impact work with a high caliber team in a very fun and high growth business. We're a fantastic, high-quality team looking to grow quickly. Come join the pack

**Responsibilities**:
You'll own the buildout of our analytics roadmap:

- Work with groomer managers and our People team to build groomer performance dashboards using the Postgres infrastructure stack noted above.
- Migrate our company-level dashboards from manual data pulls in Google Sheets to automated dashboards in Salesforce and otherwise.
- Work with company management to continually refine, maintain, and improve the analytics roadmap and the current analytics dashboarding.
- Clearly understand and build for the audiences for our dashboarding, including groomers, groomer managers, company leadership, and investors.
- Bonus: Help build our customer analytics in Google Analytics, including website conversion funnel data.
- Join regular 2x weekly meetings to coordinate and stay up to date with the latest company news and customer-facing product roadmap.
- Communicate quickly and clearly on the relevant Slack channels; be responsive and attentive to your work; track your progress in Jira alongside other product-team work.

The organized and high-velocity development of our company analytics is mission critical for the business. We are in rapid-scale mode and now is the time to take our analytics to the next level.

Success for this role is 1) understanding and being a strategic partner in owning our company analytics roadmap, 2) properly prioritizing and executing cleanly and quickly on the roadmap, and 3) communicating clearly and coordinating effectively with relevant folks on the team as you do so.

**Requirements**:
We're looking for someone with the following skills and characteristics:

- We imagine someone in this role will have 5+ years of work experience, including 2+ years in a role at a startup with data analytics responsibility.
- Must have experience with and fluency in both tech stacks noted above - Salesforce and Postgres databases.
- Available for up to 40+ hrs/week for the first couple months, tapering thereafter to 10-20 hrs/week.
- Available to be online and attend meetings at least 7-11am PST.
- Excellent communication and organizational skills, excellent attention to detail, high velocity producer, highly responsive to the team in Slack and otherwise.
- Bonus if you have experience in Google Analytics.
- Enthusiasm and positivity.
- Above all - fun, friendly, detail oriented, highly organized, and positive

We are based in the San Francisco Bay Area. However we are a remote team and this

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