Junior Implementations Tech Support

hace 7 meses

Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo

**JOB DESCRIPTION**
The Implementation Tech Specialist role is a client facing role, who will act as an assistant for the Technical Implementation Manager to implement JPMorgan products, including bank accounts, payments and collections solutions, bank statements, etc.

**Responsibilities**:
Support the Technical Implementation Managers throughout the life cycle of an Implementation Request, including but not limited to:

- Participate in client calls and internal project status meetings
- Prepare meeting minutes
- Follow-up on and track takeaways and deliverables to completion
- Use tracking tools and systems to document and update the current project status, issues, and risks. Enrich the systems with additional data and pertained documents
- Assist with file testing of different Technical Implementations products
- Support various documentation and metrics
- SharePoint management

**Required Qualifications, Skills and Capabilities**
- Fluent written and spoken in English language (mandatory)
- University degree (completed or in progress)
- Attention to details and ability to multi-task
- Sense of accountability and ownership of issues until resolution
- Team player and willingness to collaborate
- Technical skills and/or willingness to learn about file testing and tech matters involved in the role
- Experience with SharePoint management a plus

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

- Home office/flexible work arrangements and work tools to ensure a great experience.
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day Care for your children up to 6-years-old.
- Medical coverage for you and your family, including domestic partners.
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
- Wellness programs - e.g., Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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