Junior Implementations Support
hace 1 semana
**JOB DESCRIPTION**
At J.P. Morgan you will have the chance to be part of an amazing development journey while contributing to support our customers ‘needs.
Buenos Aires is one of JP Morgan's key strategic hubs with over 2,500 employees supporting different areas like Client Service & Implementations, Operations, Technology and Finance among others, providing value-added services, products and solutions to our clients located in various countries around the world.
The Implementation Support Specialist is a client facing role, who will act as an assistant for the Implementation Manager to implement JPMorgan products, including bank accounts, payments and collections solutions, bank statements, etc.
**And these are some of the activities you will be responsible for**:
- Support the Implementation Managers throughout the life cycle of an Implementation Request, including but not limited to:
- Coordinate / schedule client calls
- Participate in client calls and internal project status meetings
- Prepare meeting minutes, project plans and timelines
- Follow-up on and track takeaways and deliverables to completion
- Use tracking tools and systems to document and update the current project status, issues, and risks. Enrich the systems with additional data and attachments
**What do we ask for this position?**
- Fluent written and spoken in English language (mandatory)
- Excellent verbal and written communication skills to both clients and internal partners
- University degree (completed or in progress)
- Attention to details and ability to multi-task
- Sense of accountability and ownership of issues until resolution
- Team player and willingness to collaborate
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
- Home office/flexible work arrangements and work tools to ensure a great experience
- Generous vacation, exam and parental leave
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old
- Medical coverage for you and your family, including domestic partners
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
**ABOUT THE TEAM**
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
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