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Tier1 - Technical Support Engineer Irc187334
hace 1 mes
Job:
- IRC187334- Location:
- Argentina - Buenos Aires- Designation:
- Lead Engineer- Experience:
- 3-5 years- Function:
- IT Infrastructure- Skills:
- Cisco Routing, DHCP, IPv6, Linux, Networking, TCP/IP, Telecommunication- Work Model:
- Remote**Description**:
Our client is a leading provider of innovative broadband solutions that deliver video, voice, and data to
communications providers around the world. GL team participates in the development, QA, and support
of several generations of such solutions.
**Requirements**:
**Job Description**:
Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications
or equivalent;
Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
Hands-on experience with Linux;
English level - upper-intermediate;
Would be a plus:
Superior problem solving, analytical and communications skills;
A strong understanding of IP protocols and telecommunication/cable operator networks;
Experience in a technical support organization in a broadcast, communication, satellite, cable,
telco or a similar domain;
Experience with bash/python scripting;
Experience with Salesforce, Jira, Confluence;
Ability to work on flexible hours.
This position requires not frequently travel (once per quartal approximately).
**Responsibilities**:
Job Responsibilities
- Responsible for integration and support in assigned product areas to our
customer support engineers and, when necessary, customers who are diagnosing,
troubleshooting, repairing and debugging complex system problems involving the client and
associated equipment;
- Report and track design, reliability and maintenance problems or bugs to R&D engineering
groups;
- Assist, and implement both hardware and software upgrades to the existing customer
base.
**What We Offer**:
**Exciting Projects**: Come take your place at the forefront of digital transformation With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
**Collaborative Environment**:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities
**Work-Life Balance**:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.
**Professional Development**:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally
**Excellent Benefits**:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.
**About GlobalLogic**: GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
