Senior Cloud Support Engineer

hace 6 meses


Buenos Aires, Argentina BetWarrior A tiempo completo

**JOIN OUR TRIBE**

Do you strive for **excellence**? Do you embrace **innovation**?

We are here to create **exceptional** online entertainment **experiences**, offering our clients the chance to win in a **transparent**, **safe** and **responsible** way. We are **BetWarrior**.

We welcome **passionate** warriors and are currently looking for a **Senior D**evOps Engineer. **The pace and variety of our work create a unique learning environment, even for those with a wealth of experience. You'll be presented with unique challenges and the tools to solve them, surrounded by exceptional colleagues, and supported by constructive partner teams.

**What You Will Do**:

- Provide advanced strategic knowledge and technical oversight to identification and containment of incidents.
- Delegate response tasks effectively and prioritize response actions across multiple incidents
- Create detailed timelines and other supporting documentation
- Work with partner teams to provide technical analysis of cases to assist in the development of mitigation and detection techniques
- Turn technical analysis into high-quality incident after-action reports
- Understand the Business Lines and IT organization
- Advanced problem-solving skills and troubleshooting skills.
- Establish the capabilities to resolve the incident and restore service as rapidly as possible and driving all activities related to resolving the issue
- Identify trends on the monitored IT systems that could impact business operations
- Use **AWS** to deploy development, QA & production apps
- Document solutions & amp; decisions across the whole development cycle
- Work with partner teams to automate and improve processes to help support business growth
- Experience in troubleshooting and managing cloud infrastructure production environments
- Experience mainly in AWS (EC2, RDS, Lambda, S3, Load Balancer, ECS, EKS etc)
- Experience with REST APIs in a microservices architecture
- Experience with monitoring systems. Zabbix, AWS Cloudwatch
- Experience with Cloudflare or other CDN services
- Experience with Database - MS SQL Server / Postgres
- Experience with ticketing systems. - Jira Service Management / SW / Confluence
- Familiarity with authentication and security best practices (SAML, SSO)
- An understanding of networking concepts, DNS and load balancer
- Understanding of Azure core services
- Must have a deep understanding of Kubernetes and Docker architecture and associated tools
- Experience in building processes for deploying to a Kubernetes-based environment
- Experience Building end-to-end CI/CD pipelines to build, test and deploy to different AWS environments such as lambda, EC2, ECS, EKS etc.
- Upper-Intermediate or above English level

**It Is a Plus If You Have**:

- Worked with Azure, and GCP
- Programming languages: Java
- Working experience in Agile methodologies
- Knowledge in ITIL methodologies

**We Also Expect You to Embody the BetWarrior Values**:
**ACCOUNTABILITY & OWNERSHIP** - to be the protagonist of the game.

**RELIABILITY** **- to do our best and knock it out of the park.

**TEAMWORK****:

- to achieve bigger and better goals.

**WINNER SPIRIT **- to be ready for the match and aim at nothing short of victory.

**WELLBEING** **- to have fun and enjoy your position as it is key to fulfilling our goal.

**CURIOSITY & INNOVATION** **- to encourage exceptional ideas and seek betterment at every chance.



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