Customer Care Representative

hace 2 semanas

Buenos Aires, Argentina Global Shared Living Group Inc. A tiempo completo

We are seeking a dedicated and customer-oriented individual to join our team as a full-time remote Customer Care Representative at SharedEasy Coliving /Global Shared Living Group Inc./

Global Shared Living Group Inc. is a pioneering company based in New York, offering comprehensive Coliving services to individuals seeking to relocate to new cities and connect with like-minded people. Coliving revolutionizes the concept of shared housing, where residents enjoy communal spaces such as kitchens and living rooms while having the option of private or shared bedrooms. Our all-inclusive flat fee covers utilities, wifi, furnishings, appliances, and all essentials for a seamless transition into a new home.

As a Customer Care Representative, you will play a vital role as the primary point of contact for our prospective and existing residents. You will be responsible for delivering exceptional customer service, resolving inquiries, and ensuring a positive experience throughout the customer journey.

**Responsibilities**:

- Conducting a significant volume of outbound and inbound phone calls to prospective and existing clients
- Foster a welcoming and inclusive environment for all residents, serving as their main point of contact for any inquiries, concerns, or assistance needed during their stay.
- Coordinate the onboarding process for new residents, ensuring a smooth transition into their Coliving accommodations and providing personalized support to address any questions or needs.
- Conduct regular check-ins with residents to gather feedback, address any issues or concerns, and proactively identify opportunities to enhance their living experience.
- Collaborate with the property management team to ensure that all common areas and amenities are well-maintained and conducive to fostering community engagement among residents.
- Manage resident communications, including newsletters, announcements, and community updates, to keep residents informed and engaged in Coliving community initiatives.
- Develop and implement resident retention strategies to foster long-term relationships and enhance resident satisfaction and loyalty.
- Act as a liaison between residents and external service providers, such as maintenance personnel or utility companies, to ensure prompt resolution of any maintenance or service-related issues.
- Update content on the company website to ensure accuracy and relevance, including property listings and resident resources.

**Requirements**:

- Previous experience in hospitality, property management, or customer service roles, with a strong emphasis on creating exceptional resident experiences and fostering community engagement.
- Excellent interpersonal and communication skills, with the ability to effectively interact with a diverse group of residents and build strong relationships based on trust and mutual respect.
- Excellent Grammar, Spelling, and Communication in English. Proficiency in written and verbal English communication, with impeccable grammar, spelling, and conversational skills. Fluency in additional languages is a plus.
- Strong organizational and problem-solving skills, with the ability to manage multiple priorities and handle challenging situations with poise and professionalism.
- Flexibility to work non-traditional hours, including evenings and weekends, to accommodate resident needs.
- Bachelor's degree in hospitality management, business administration, or a related field is preferred, but not required, with a demonstrated passion for customer care and community engagement.

**Terms of employment**:

- 2-month fully paid probationary period.
- Work hours - 43 hours per week, according to the weekly schedule from Tuesday to Saturday from 9 am to 6 pm EDT, plus flexible 3 hours on Sunday by company needs
- A total of 2 paid vacation weeks is provided per year: one week for every 6 months ofwork.

Pay: $80,000.00 - $100,000.00 per month

**Experience**:

- Customer Service: 1 year (required)

**Language**:

- English fluently (required)

  • Customer Care

    hace 4 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    **Night Shift Customer Care Agent** **Location**:Buenos Aires, Argentina (remote) **Shift**:Sunday through Wednesday from 11 pm - 7 am BA time (GMT-3) **Compensation: $1075.25 /monthly** **Night Shift Customer Care Agent** We are seeking a dedicated and customer-focused individual to join our Customer Care team. In this role, you will be responsible for...

  • Customer Support Representative

    hace 6 días

    Buenos Aires, Argentina Teem A tiempo completo

    **US-Based Client. Must be Proficient in English Written and Verbal Skills.** **Only Resume Written in English will be Accepted.** Teem is looking for a friendly and enthusiastic Customer Support Representative to join our team. As a Customer Support Representative, you will be the first point of contact for our customers and will play a vital role in...

  • Rep Ii, Customer Care

    hace 4 semanas

    Buenos Aires, Argentina Boston Scientific Corporation A tiempo completo

    **Diversidad - Innovación - Preocupación - Colaboración global - Espíritu ganador - Preocupación - Alto rendimiento** En Boston Scientific, le brindaremos la oportunidad de aprovechar todo lo que hay dentro de usted trabajando en equipos de empleados diversos y de alto rendimiento, abordando algunos de los desafíos más importantes de la industria de...

  • Full-time Customer Support Representative for a

    hace 4 semanas

    Buenos Aires, Argentina REsimpli A tiempo completo

    We are looking for a Full-Time Customer Support Representative from Argentina to join our team. To verify that you have thoroughly read the job post, please begin your proposal with the phrase "I AM AWESOME". **IMPORTANT** - Please send a 1-2 min intro video talking about your skills and past experience. **Experience**: - customer support: 1 year...

  • Customer Support Representative

    hace 4 semanas

    Capital Federal, Buenos Aires, Argentina Colppy A tiempo completo

    Colppy es un servicio para PYME y contadores a través de un sistema 100% online de gestión contable y administrativa a muy bajo costo. Estamos en constante crecimiento por lo que estamos buscando un **Customer Support Representative **para sumar a nuestro equipo. En este rol tus responsabilidades principales serán: - Realizar de manera continua mejoras...

  • Customer Care Lead

    hace 4 semanas

    Capital Federal, Buenos Aires, Argentina Colppy A tiempo completo

    Colppy es un servicio para PYME y contadores a través de un sistema 100% online de gestión contable y administrativa a muy bajo costo. Estamos en constante crecimiento por lo que estamos buscando un **Customer Care Lead **para sumar a nuestro equipo. En este rol tus responsabilidades principales serán: - Mejorar constantemente la satisfacción de los...

  • Customer Success Representative

    hace 4 semanas

    Buenos Aires, Argentina Groombuggy A tiempo completo

    We are looking for our next customer success representative. In this role, you will be a key part of our early team. Chief responsibilities will be: - working on calls and highly responsive during one of the three shifts outlined below - responding quickly to and using our processes to manage inbound customer leads - coordinating with dog owners on their...

  • Specialist, Customer Care

    hace 4 semanas

    Buenos Aires, Argentina Western Union A tiempo completo

    High school degree required. Strong verbal, written and listening skills. Previous customer service experience is required, with previous Call Centre experience preferred. Job may require shift work. Between 0 to 12 months of previous experience **Estimated Job Posting End Date**: 04-19-2024

  • Customer Support Representative

    hace 4 días

    Buenos Aires, Argentina LaceUp Solutions, Inc. A tiempo completo

    This is an opportunity for someone who is hungry. You will be brought into a customer service environment where you will be required to be persistent, diligent and inquisitive. If you perform well, you will have the opportunity to grow financially and in responsibility. RESPONSIBILITIES The person we are looking to hire must be able to work in a dynamic a...

  • Outbound Sales Representative

    hace 3 semanas

    Buenos Aires, Argentina Influx. Inc A tiempo completo

    **Sales Representative - Outbound Calls** Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We’re looking for detail-oriented and thoughtful people to join our growing international team! The...

  • Sleep & Respiratory Care Field Engineer

    hace 3 semanas

    Buenos Aires, Argentina Philips A tiempo completo

    Job TitleSleep & Respiratory Care Field EngineerJob DescriptionJob title:Sleep & Respiratory Care Field EngineerYour role:Manages relationship with the Sleep & Respiratory Care factory for service and spare parts management. Manages the relation with the Philip Call center related to SRC final users to improve service and customer satisfaction.Supervise and...

  • Customer Support Representative

    hace 4 semanas

    Buenos Aires, Argentina Backoffice Abroad A tiempo completo

    **Backoffice Abroad** seeking a motivated and customer-centric individual for the **Customer Support Specialist** position to play a crucial part in ensuring customer happiness and retention by collaborating across various departments, responding to support tickets, and addressing customer inquiries with efficiency and precision. **Responsibilities**: -...

  • Account Representative Assistant

    hace 3 semanas

    Buenos Aires, Argentina DNV A tiempo completo

    **About us**: We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful...

  • Sales Support Representative

    hace 4 semanas

    Buenos Aires, Argentina Sagan A tiempo completo

    Job Title: Sales Support Representative - LatamLocation: Remote (CST Timezone)Working Hours: Monday - Friday, 08:00 AM to 05:00 PM CSTJob Description:Join our team as a Sales Support Representative and become an integral part of our dynamic sales department.As a Sales Support Representative, you will play a crucial role in providing administrative and...

  • Sales Representative

    hace 1 mes

    Buenos Aires, Argentina LEADS GURU LLC A tiempo completo

    **SALES PERSON / CLOSER JOB DESCRIPTION** Location: Remote Type: Full-time **Salary**: To be discussed can be commissions only or half commission half base salary We are a dynamic and rapidly growing company seeking a skilled and results - oriented Sales Representative - Closer to join our team. We're looking for a motivated and results-driven individual...

  • Sales Development Representative

    hace 1 mes

    Buenos Aires, Argentina Sur A tiempo completo

    We are looking for a Sales Development Representative to join our team. As an SDR, you will be responsible for identifying potential customers, generating new business opportunities, and managing leads through the sales pipeline. You will work closely with the sales team to ensure that our company's sales goals are met. We are looking for someone who has...

  • Sales Representative

    hace 1 mes

    Buenos Aires, Argentina GBS Group A tiempo completo

    To be considered for this position you must be fully Bilingual in English & Spanish **Compensation**: Base: $2,000/month + incentives and sales commissions (contractor role) **Location**: Remote **About the role**: At GBS Group, we take pride in serving our clients with their interests as our top priority. As an Inbound Sales Representative at GBS Group,...

  • Customer Development Analyst

    hace 4 semanas

    Buenos Aires, Argentina BEIERSDORF A tiempo completo

    BEIERSDORF Fecha de actualización **:23 feb. 2024** País **:Argentina** Provincia **:Buenos Aires** Población **:BUENOS AIRES** Categoría **:Marketing** Tipo de contrato **:Indefinido** Jornada laboral **:Completa** **Descripción del puesto**: At Beiersdorf WE **CHANGE** PEOPLE´S **LIVES,** WE HAVE MEANINGFUL **CARE**ERS Reconocidas marcas como...

  • Business Development Representative

    hace 4 semanas

    Buenos Aires, Argentina Launchpad Technologies A tiempo completo

    Recognized as one of Canada's fastest-growing companies, Launchpad provides next-generation integration platform capabilities for connecting and managing enterprise automation and data integration. Headquartered in Vancouver, Canada, our operations span both North and South Americas, with a second headquarter located in Santiago, Chile. Our vision is to...

  • Market Development Representative

    hace 4 semanas

    Buenos Aires, Argentina Red Hat Software A tiempo completo

    About the job: The Red Hat Marketing team is looking for a Market Development Representative to join us in Buenos Aires, Argentina. In this role, you will identify sales opportunities within Red Hat’s technologies across key industry trends like infrastructure, cloud, storage, middleware, and mobile. You’ll use a consultative sales approach to qualify...