IT Analyst Operations Buenos Aires, Argentina

hace 4 meses


Buenos Aires, Argentina Philip Morris International A tiempo completo

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on and building our future on one clear purpose - to deliver a smoke-free future.

“Your day to day”
- Act as IT service and solution support for factory-based systems in Argentina (Manufacturing, Leaf, Quality, Warehouse Management, Open+)
- Collaborate with Central IT product teams to deploy enhance (and co-create) global PMI Operations solutions.
- Support PMI Integrated Manufacturing systems by understanding the digital tools/process/areas of knowledge of the OPEN+ Methodology.
- As a technology business partner to the PMI Operations function implement business initiatives in a professional, efficient, and creative approach.

Who we are looking for:

- University degree in Computer Sciences. Alternatively, a university degree in Engineering, Business Administration, or equivalent, with additional certificates, degrees.
- Fluent in English.
- Experience working in a team delivering IT operations/services.
- Experience in IT Project management and IT Service Management
- Outstanding verbal, written, presentation, facilitation, and interaction skills, including the ability to effectively communicate architectural issues and concepts to multiple organization levels.
- Great teammate with demonstrable ability to motivate teams and lead through influence
- Ability to understand code written in one of the major programming languages (Python, JavaScript, C#, Other)
- Confident personality with the ability to successfully define and drive execution with mínimal guidance amidst multiple priorities and goals.
- Understanding fundamentals of cloud technologies and systems integration concepts
- Ability to work hands-on in technology.
- Preferable experience in ITSM(ServiceNow)
- ITIL certification.
- Microsoft SQL tools, SQL Server.

The following are considered an advantage
- Experience in manufacturing /leaf/ logistics processes and systems in a factory-based environment.
- Training, Certifications, or credentials in the following areas: Project Management (PMP, other), Agile (Scrum, Safe, Other), Cloud Computing (AWS), DevOps, Integration Platforms (Mulesoft)
- Knowledge in Security vulnerability management (Application of patches, coordination of external teams, definition of actions, and preparation of action plan)
- AWS Cloud Practioner

What we offer

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

- Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: to deliver a smoke-free future.


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